Simon J. Bell
Impact in
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- Customer Service Quality and Loyalty
- Marketing top 0.2%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Service and Product Innovation
Papers in
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- Customer Service Quality and Loyalty 18
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- Innovation and Knowledge Management 11
- Business Strategy and Innovation 6
- Co-authors
- Bülent Mengüç (10 shared papers)Andreas B. Eisingerich (9 shared papers)Seigyoung Auh (2 shared papers)Colin McLeod (1 shared paper)Eric Shih (1 shared paper)Greg Whitwell (5 shared papers)Benjamin A. Neville (4 shared papers)Paul Tracey (5 shared papers)
- Journals
- Journal of the Academy of Marketing Science (6 papers)Journal of Marketing (4 papers)Journal of Service Research (3 papers)Industrial Marketing Management (2 papers)Journal of Business Research (2 papers)
- Partner nations
- AustraliaUnited KingdomUnited States
In The Last Decade
Simon J. Bell
53 papers receiving 4.6k citations
Simon J. Bell's Hit Papers
Peers
Comparison fields: 5 of 124
- Organizational Behavior and Human Resource Management 2.4k
- Marketing 2.1k
- Business and International Management 222
- Strategy and Management 1.7k
- Information Systems and Management 716
Countries citing papers authored by Simon J. Bell
This map shows the geographic impact of Simon J. Bell's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Simon J. Bell with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Simon J. Bell more than expected).
Fields of papers citing papers by Simon J. Bell
This network shows the impact of papers produced by Simon J. Bell. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Simon J. Bell. The network helps show where Simon J. Bell may publish in the future.
Co-authors
The 25 scholars most cited alongside Simon J. Bell, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 54 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Co-production and customer loyalty in financial services Hit paper breakdown → | 2007 | 737 |
| 2 | 2002 | 389 | |
| 3 | 2005 | 384 | |
| 4 | 2003 | 328 | |
| 5 | 2009 | 242 | |
| 6 | 2014 | 236 | |
| 7 | 2005 | 233 | |
| 8 | 2007 | 216 | |
| 9 | 2010 | 211 | |
| 10 | 2011 | 205 | |
| 11 | 2002 | 184 | |
| 12 | 2004 | 164 | |
| 13 | 2007 | 142 | |
| 14 | 2007 | 131 | |
| 15 | 2009 | 121 | |
| 16 | 2006 | 109 | |
| 17 | 2015 | 94 | |
| 18 | 2006 | 93 | |
| 19 | 1999 | 89 | |
| 20 | 2009 | 83 |
About Simon J. Bell
Simon J. Bell is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management, Marketing, Sociology and Political Science and Management of Technology and Innovation, having authored 54 papers that have together received 5.1k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (18 papers), Innovation and Knowledge Management (11 papers), Digital Marketing and Social Media (10 papers), Consumer Behavior in Brand Consumption and Identification (8 papers), Service and Product Innovation (7 papers), Entrepreneurship Studies and Influences (6 papers), Business Strategy and Innovation (6 papers) and Knowledge Management and Sharing (4 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (2.4k citations), Marketing (2.1k citations), Business and International Management (222 citations), Strategy and Management (1.7k citations) and Information Systems and Management (716 citations). Simon J. Bell has collaborated with scholars based in Australia, United Kingdom and United States. Frequent co-authors include Bülent Mengüç, Andreas B. Eisingerich, Seigyoung Auh, Colin McLeod, Eric Shih, Greg Whitwell, Benjamin A. Neville, Paul Tracey, Shahid N. Bhuian and Eden Yin. Their work appears in journals such as Journal of the Academy of Marketing Science, Journal of Marketing, Journal of Service Research, Industrial Marketing Management and Journal of Business Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.