Eric Shih
Impact in
- Marketing top 1%
- Service and Product Innovation
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
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- Customer Service Quality and Loyalty
Papers in
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- ICT Impact and Policies 7
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- Digital Platforms and Economics 3
- Intellectual Capital and Performance Analysis 2
- Co-authors
- Seigyoung Auh (5 shared papers)Colin McLeod (1 shared paper)Simon J. Bell (1 shared paper)Kenneth L. Kraemer (6 shared papers)Jason Dedrick (6 shared papers)Bülent Mengüç (1 shared paper)Alladi Venkatesh (5 shared papers)Hope Jensen Schau (1 shared paper)
- Journals
- Journal of Retailing (2 papers)Communications of the ACM (2 papers)Journal of Brand Management (2 papers)Journal of Imaging Science and Technology (1 paper)Journal of the Association for Information Systems (1 paper)
- Partner nations
- United StatesSouth KoreaCanada
In The Last Decade
Eric Shih
25 papers receiving 1.5k citations
Eric Shih's Hit Papers
Peers
Comparison fields: 5 of 89
- Marketing 715
- Organizational Behavior and Human Resource Management 635
- Information Systems and Management 242
- Business and International Management 51
- Strategy and Management 378
Countries citing papers authored by Eric Shih
This map shows the geographic impact of Eric Shih's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Eric Shih with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Eric Shih more than expected).
Fields of papers citing papers by Eric Shih
This network shows the impact of papers produced by Eric Shih. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Eric Shih. The network helps show where Eric Shih may publish in the future.
Co-authors
The 23 scholars most cited alongside Eric Shih, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 26 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Co-production and customer loyalty in financial services Hit paper breakdown → | 2007 | 737 |
| 2 | 2007 | 172 | |
| 3 | 2013 | 157 | |
| 4 | 2011 | 78 | |
| 5 | 2003 | 66 | |
| 6 | 2012 | 64 | |
| 7 | 2008 | 49 | |
| 8 | The Home of the Future: an Ethnographic Study of New Information Technologies in the Home | 2001 | 42 |
| 9 | 2013 | 39 | |
| 10 | 2018 | 32 | |
| 11 | 2007 | 31 | |
| 12 | 2014 | 21 | |
| 13 | 2000 | 20 | |
| 14 | 2007 | 19 | |
| 15 | 2012 | 17 | |
| 16 | 2015 | 16 | |
| 17 | 2019 | 13 | |
| 18 | 2008 | 11 | |
| 19 | 2008 | 9 | |
| 20 | IT and Productivity in Developed and Developing Countries | 2010 | 9 |
About Eric Shih
Eric Shih is a scholar working on Media Technology, Strategy and Management, Economics and Econometrics, Sociology and Political Science and Marketing, having authored 26 papers that have together received 1.6k indexed citations. Recurring topics across this work include ICT Impact and Policies (7 papers), Economic Growth and Productivity (5 papers), Consumer Behavior in Brand Consumption and Identification (4 papers), Experimental Behavioral Economics Studies (3 papers), Digital Platforms and Economics (3 papers), Technology Adoption and User Behaviour (3 papers), Intellectual Capital and Performance Analysis (2 papers) and Digital Marketing and Social Media (2 papers). The work is most often cited by research in Marketing (715 citations), Organizational Behavior and Human Resource Management (635 citations), Information Systems and Management (242 citations), Business and International Management (51 citations) and Strategy and Management (378 citations). Eric Shih has collaborated with scholars based in United States, South Korea and Canada. Frequent co-authors include Seigyoung Auh, Colin McLeod, Simon J. Bell, Kenneth L. Kraemer, Jason Dedrick, Bülent Mengüç, Alladi Venkatesh, Hope Jensen Schau, Matthew Rodgers and Daniel Han Ming Chng. Their work appears in journals such as Journal of Retailing, Communications of the ACM, Journal of Brand Management, Journal of Imaging Science and Technology and Journal of the Association for Information Systems.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.