Andreas Eggert
Impact in
- Marketing top 0.1%
- Service and Product Innovation
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
-
- Customer Service Quality and Loyalty
Papers in
-
- Customer Service Quality and Loyalty 45
- Marketing 41
- Service and Product Innovation 23
- Consumer Behavior in Brand Consumption and Identification 15
- Consumer Retail Behavior Studies 12
- Co-authors
- Wolfgang Ulaga (24 shared papers)Adrian Payne (4 shared papers)Pennie Frow (4 shared papers)Sabrina Helm (7 shared papers)Harri Terho (6 shared papers)Alexander Haas (5 shared papers)Jens Hogreve (3 shared papers)Ina Garnefeld (9 shared papers)
- Journals
- Industrial Marketing Management (17 papers)Journal of Service Research (4 papers)Journal of Marketing (4 papers)Journal of the Academy of Marketing Science (4 papers)European Journal of Marketing (2 papers)
- Partner nations
- GermanyFranceUnited States
In The Last Decade
Andreas Eggert
69 papers receiving 4.9k citations
Andreas Eggert's Hit Papers
Peers
Comparison fields: 5 of 111
- Marketing 3.1k
- Organizational Behavior and Human Resource Management 3.2k
- Strategy and Management 1.8k
- Management Information Systems 920
- Information Systems and Management 672
Countries citing papers authored by Andreas Eggert
This map shows the geographic impact of Andreas Eggert's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Andreas Eggert with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Andreas Eggert more than expected).
Fields of papers citing papers by Andreas Eggert
This network shows the impact of papers produced by Andreas Eggert. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Andreas Eggert. The network helps show where Andreas Eggert may publish in the future.
Co-authors
The 25 scholars most cited alongside Andreas Eggert, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 73 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Customer perceived value: a substitute for satisfaction in business markets? Hit paper breakdown → | 2002 | 871 |
| 2 | Value-Based Differentiation in Business Relationships: Gaining and Sustaining Key Supplier Status Hit paper breakdown → | 2005 | 624 |
| 3 | Relationship value and relationship quality Hit paper breakdown → | 2006 | 516 |
| 4 | 2005 | 260 | |
| 5 | 2017 | 257 | |
| 6 | 2013 | 244 | |
| 7 | 2011 | 216 | |
| 8 | 2005 | 192 | |
| 9 | 2006 | 169 | |
| 10 | 2018 | 158 | |
| 11 | 2011 | 157 | |
| 12 | 2010 | 151 | |
| 13 | 2013 | 128 | |
| 14 | 2015 | 123 | |
| 15 | 2003 | 112 | |
| 16 | 2016 | 75 | |
| 17 | 2010 | 72 | |
| 18 | 2019 | 71 | |
| 19 | 2017 | 65 | |
| 20 | 2015 | 63 |
About Andreas Eggert
Andreas Eggert is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Strategy and Management, Sociology and Political Science and Management Information Systems, having authored 73 papers that have together received 5.4k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (45 papers), Service and Product Innovation (23 papers), Consumer Behavior in Brand Consumption and Identification (15 papers), Consumer Retail Behavior Studies (12 papers), Corporate Governance and Management (9 papers), Digital Marketing and Social Media (8 papers), Innovation and Knowledge Management (8 papers) and Quality and Supply Management (6 papers). The work is most often cited by research in Marketing (3.1k citations), Organizational Behavior and Human Resource Management (3.2k citations), Strategy and Management (1.8k citations), Management Information Systems (920 citations) and Information Systems and Management (672 citations). Andreas Eggert has collaborated with scholars based in Germany, France and United States. Frequent co-authors include Wolfgang Ulaga, Adrian Payne, Pennie Frow, Sabrina Helm, Harri Terho, Alexander Haas, Jens Hogreve, Ina Garnefeld, Eva Böhm and Stephan M. Wagner. Their work appears in journals such as Industrial Marketing Management, Journal of Service Research, Journal of Marketing, Journal of the Academy of Marketing Science and European Journal of Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.