Son K. Lam
Impact in
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Marketing top 0.5%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Service and Product Innovation
Papers in
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- Customer Service Quality and Loyalty 25
- Job Satisfaction and Organizational Behavior 11
- Management and Organizational Studies 7
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- Innovation and Knowledge Management 11
- Corporate Identity and Reputation 5
- Business Strategy and Innovation 5
- Co-authors
- Michael Ahearne (22 shared papers)Florian Kraus (6 shared papers)Steven P. Brown (2 shared papers)Jan Wieseke (2 shared papers)Niels Schillewaert (5 shared papers)Ryan Mullins (4 shared papers)Rolf van Dick (1 shared paper)Thomas E. DeCarlo (4 shared papers)
- Journals
- Journal of Marketing (11 papers)Journal of the Academy of Marketing Science (9 papers)Journal of Personal Selling and Sales Management (3 papers)Journal of Marketing Research (2 papers)Industrial Marketing Management (2 papers)
- Partner nations
- United StatesGermanyBelgium
In The Last Decade
Son K. Lam
38 papers receiving 2.3k citations
Peers
Comparison fields: 5 of 83
- Organizational Behavior and Human Resource Management 1.5k
- Marketing 998
- Strategy and Management 759
- Information Systems and Management 300
- Management of Technology and Innovation 193
Countries citing papers authored by Son K. Lam
This map shows the geographic impact of Son K. Lam's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Son K. Lam with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Son K. Lam more than expected).
Fields of papers citing papers by Son K. Lam
This network shows the impact of papers produced by Son K. Lam. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Son K. Lam. The network helps show where Son K. Lam may publish in the future.
Co-authors
The 25 scholars most cited alongside Son K. Lam, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 43 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2008 | 301 | |
| 2 | 2009 | 300 | |
| 3 | 2012 | 227 | |
| 4 | 2013 | 157 | |
| 5 | 2014 | 151 | |
| 6 | 2010 | 150 | |
| 7 | 2010 | 99 | |
| 8 | 2021 | 94 | |
| 9 | 2011 | 88 | |
| 10 | 2013 | 76 | |
| 11 | 2010 | 74 | |
| 12 | 2016 | 73 | |
| 13 | 2015 | 73 | |
| 14 | 2010 | 72 | |
| 15 | 2019 | 52 | |
| 16 | 2020 | 48 | |
| 17 | 2012 | 43 | |
| 18 | 2014 | 42 | |
| 19 | 2012 | 39 | |
| 20 | 2016 | 32 |
About Son K. Lam
Son K. Lam is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management, Marketing, Sociology and Political Science and Social Psychology, having authored 43 papers that have together received 2.4k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (25 papers), Innovation and Knowledge Management (11 papers), Job Satisfaction and Organizational Behavior (11 papers), Consumer Behavior in Brand Consumption and Identification (9 papers), Digital Marketing and Social Media (8 papers), Management and Organizational Studies (7 papers), Corporate Identity and Reputation (5 papers) and Business Strategy and Innovation (5 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (1.5k citations), Marketing (998 citations), Strategy and Management (759 citations), Information Systems and Management (300 citations) and Management of Technology and Innovation (193 citations). Son K. Lam has collaborated with scholars based in United States, Germany and Belgium. Frequent co-authors include Michael Ahearne, Florian Kraus, Steven P. Brown, Jan Wieseke, Niels Schillewaert, Ryan Mullins, Rolf van Dick, Thomas E. DeCarlo, Babak Hayati and Willy Bolander. Their work appears in journals such as Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Personal Selling and Sales Management, Journal of Marketing Research and Industrial Marketing Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.