Sharon E. Beatty
Impact in
- Marketing top 0.01%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Consumer Market Behavior and Pricing
- Service and Product Innovation
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- Customer Service Quality and Loyalty
Papers in
- Marketing 68
- Consumer Behavior in Brand Consumption and Identification 44
- Consumer Retail Behavior Studies 35
- Consumer Market Behavior and Pricing 10
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- Customer Service Quality and Loyalty 67
- Job Satisfaction and Organizational Behavior 10
- Co-authors
- Michael A. Jones (7 shared papers)David L. Mothersbaugh (8 shared papers)Kristy E. Reynolds (9 shared papers)Shiri D. Vivek (6 shared papers)Robert M. Morgan (2 shared papers)Lynn R. Kahle (12 shared papers)Gianfranco Walsh (6 shared papers)Scott M. Smith (1 shared paper)
- Journals
- Journal of Business Research (19 papers)The Journal of Marketing Theory and Practice (11 papers)Journal of Service Research (10 papers)Journal of Retailing (8 papers)Journal of Services Marketing (7 papers)
- Partner nations
- United StatesGermanyUnited Kingdom
In The Last Decade
Sharon E. Beatty
118 papers receiving 16.2k citations
Sharon E. Beatty's Hit Papers
Peers
Comparison fields: 5 of 144
- Marketing 11.7k
- Organizational Behavior and Human Resource Management 8.9k
- Information Systems and Management 3.9k
- Tourism, Leisure and Hospitality Management 297
- Sociology and Political Science 8.1k
Countries citing papers authored by Sharon E. Beatty
This map shows the geographic impact of Sharon E. Beatty's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sharon E. Beatty with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sharon E. Beatty more than expected).
Fields of papers citing papers by Sharon E. Beatty
This network shows the impact of papers produced by Sharon E. Beatty. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sharon E. Beatty. The network helps show where Sharon E. Beatty may publish in the future.
Co-authors
The 25 scholars most cited alongside Sharon E. Beatty, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 120 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Customer Engagement: Exploring Customer Relationships Beyond Purchase Hit paper breakdown → | 2012 | 1572 |
| 2 | Switching barriers and repurchase intentions in services Hit paper breakdown → | 2000 | 1228 |
| 3 | External Search Effort: An Investigation Across Several Product Categories Hit paper breakdown → | 1987 | 1036 |
| 4 | Impulse buying: Modeling its precursors Hit paper breakdown → | 1998 | 882 |
| 5 | Customer benefits and company consequences of customer-salesperson relationships in retailing Hit paper breakdown → | 1999 | 783 |
| 6 | Impulse buying: Modeling its precursors Hit paper breakdown → | 1998 | 739 |
| 7 | Customer-based corporate reputation of a service firm: scale development and validation Hit paper breakdown → | 2007 | 698 |
| 8 | Customer-sales associate retail relationships Hit paper breakdown → | 1996 | 685 |
| 9 | Why customers stay: measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes Hit paper breakdown → | 2002 | 663 |
| 10 | A Generalized Multidimensional Scale for Measuring Customer Engagement Hit paper breakdown → | 2014 | 560 |
| 11 | Alternative Measurement Approaches to Consumer Values: The List of Values (LOV) and Values and Life Style (VALS) Hit paper breakdown → | 1986 | 534 |
| 12 | 2008 | 499 | |
| 13 | 1990 | 470 | |
| 14 | 2004 | 448 | |
| 15 | 2008 | 424 | |
| 16 | 2003 | 396 | |
| 17 | 1994 | 384 | |
| 18 | 1988 | 381 | |
| 19 | 2007 | 366 | |
| 20 | 2003 | 346 |
About Sharon E. Beatty
Sharon E. Beatty is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science, Information Systems and Management and Social Psychology, having authored 120 papers that have together received 18.4k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (67 papers), Consumer Behavior in Brand Consumption and Identification (44 papers), Consumer Retail Behavior Studies (35 papers), Digital Marketing and Social Media (19 papers), Psychology of Social Influence (15 papers), Technology Adoption and User Behaviour (13 papers), Consumer Market Behavior and Pricing (10 papers) and Job Satisfaction and Organizational Behavior (10 papers). The work is most often cited by research in Marketing (11.7k citations), Organizational Behavior and Human Resource Management (8.9k citations), Information Systems and Management (3.9k citations), Tourism, Leisure and Hospitality Management (297 citations) and Sociology and Political Science (8.1k citations). Sharon E. Beatty has collaborated with scholars based in United States, Germany and United Kingdom. Frequent co-authors include Michael A. Jones, David L. Mothersbaugh, Kristy E. Reynolds, Shiri D. Vivek, Robert M. Morgan, Lynn R. Kahle, Gianfranco Walsh, Scott M. Smith, Pamela M. Homer and Betsy Bugg Holloway. Their work appears in journals such as Journal of Business Research, The Journal of Marketing Theory and Practice, Journal of Service Research, Journal of Retailing and Journal of Services Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.