Katherine N. Lemon

60 papers and 12.4k indexed citations i.

Katherine N. Lemon has authored 60 papers that have received a total of 12.4k indexed citations. This includes 44 papers in Marketing, 42 papers in Organizational Behavior and Human Resource Management and 12 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (41 papers), Consumer Retail Behavior Studies (24 papers) and Consumer Market Behavior and Pricing (17 papers). Katherine N. Lemon is often cited by papers focused on Customer Service Quality and Loyalty (41 papers), Consumer Retail Behavior Studies (24 papers) and Consumer Market Behavior and Pricing (17 papers) and collaborates with scholars based in United States, The Netherlands and United Kingdom. Katherine N. Lemon's co-authors include Peter C. Verhoef, Ruth N. Bolton, Roland T. Rust, Valarie A. Zeithaml and John Hogan and has published in prestigious journals such as Journal of Marketing, Management Science and Journal of Marketing Research.