Michael A. Jones
Impact in
- Marketing top 0.1%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
- Consumer Market Behavior and Pricing
- Service and Product Innovation
-
- Customer Service Quality and Loyalty
Papers in
-
- Game Theory and Voting Systems 16
- Marketing 24
- Consumer Retail Behavior Studies 17
- Consumer Behavior in Brand Consumption and Identification 15
- Co-authors
- Sharon E. Beatty (7 shared papers)David L. Mothersbaugh (5 shared papers)Kristy E. Reynolds (9 shared papers)Mark J. Arnold (3 shared papers)Jaebeom Suh (1 shared paper)George W. Downs (2 shared papers)Steven J. Brams (10 shared papers)Beverly K. Brockman (2 shared papers)
- Journals
- Journal of Business Research (4 papers)Journal of Services Marketing (4 papers)International Journal of Game Theory (2 papers)Archives of Pathology & Laboratory Medicine (2 papers)Mathematical Methods of Operations Research (2 papers)
- Partner nations
- United StatesUnited KingdomCanada
In The Last Decade
Michael A. Jones
121 papers receiving 5.5k citations
Michael A. Jones's Hit Papers
Peers
Comparison fields: 5 of 173
- Marketing 3.5k
- Organizational Behavior and Human Resource Management 3.2k
- Information Systems and Management 1.4k
- Sociology and Political Science 1.9k
- Strategy and Management 561
Countries citing papers authored by Michael A. Jones
This map shows the geographic impact of Michael A. Jones's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael A. Jones with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael A. Jones more than expected).
Fields of papers citing papers by Michael A. Jones
This network shows the impact of papers produced by Michael A. Jones. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael A. Jones. The network helps show where Michael A. Jones may publish in the future.
Co-authors
The 25 scholars most cited alongside Michael A. Jones, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 136 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Switching barriers and repurchase intentions in services Hit paper breakdown → | 2000 | 1190 |
| 2 | Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes Hit paper breakdown → | 2006 | 751 |
| 3 | Why customers stay: measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes Hit paper breakdown → | 2002 | 635 |
| 4 | 2000 | 465 | |
| 5 | 2004 | 441 | |
| 6 | 2007 | 354 | |
| 7 | 2003 | 326 | |
| 8 | 1999 | 207 | |
| 9 | 2002 | 154 | |
| 10 | 1998 | 152 | |
| 11 | 2003 | 95 | |
| 12 | 2012 | 92 | |
| 13 | 2005 | 68 | |
| 14 | 2010 | 61 | |
| 15 | And Justice for Some. | 2000 | 60 |
| 16 | 2006 | 55 | |
| 17 | 2006 | 52 | |
| 18 | 2005 | 49 | |
| 19 | 1999 | 46 | |
| 20 | 2003 | 45 |
About Michael A. Jones
Michael A. Jones is a scholar working on Economics and Econometrics, Marketing, Organizational Behavior and Human Resource Management, Political Science and International Relations and Management Science and Operations Research, having authored 136 papers that have together received 6.3k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (21 papers), Consumer Retail Behavior Studies (17 papers), Game Theory and Voting Systems (16 papers), Consumer Behavior in Brand Consumption and Identification (15 papers), Medical Malpractice and Liability Issues (6 papers), Electronic Health Records Systems (5 papers), Technology Adoption and User Behaviour (5 papers) and Electoral Systems and Political Participation (5 papers). The work is most often cited by research in Marketing (3.5k citations), Organizational Behavior and Human Resource Management (3.2k citations), Information Systems and Management (1.4k citations), Sociology and Political Science (1.9k citations) and Strategy and Management (561 citations). Michael A. Jones has collaborated with scholars based in United States, United Kingdom and Canada. Frequent co-authors include Sharon E. Beatty, David L. Mothersbaugh, Kristy E. Reynolds, Mark J. Arnold, Jaebeom Suh, George W. Downs, Steven J. Brams, Beverly K. Brockman, Richard C. Becherer and Eileen Poe-Yamagata. Their work appears in journals such as Journal of Business Research, Journal of Services Marketing, International Journal of Game Theory, Archives of Pathology & Laboratory Medicine and Mathematical Methods of Operations Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.