Mark S. Johnson
Impact in
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- Customer Service Quality and Loyalty
- Marketing top 0.1%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
Papers in
-
- Palliative Care and End-of-Life Issues 5
- Health and Medical Research Impacts 4
- Injury Epidemiology and Prevention 4
- Co-authors
- Ellen Garbarino (6 shared papers)Sue Rovi (12 shared papers)Eugene Sivadas (4 shared papers)Cathy Spatz Widom (1 shared paper)Sally J. Czaja (1 shared paper)Charles P. Mouton (4 shared papers)Susan L D Rovi (2 shared papers)Jonathan D. Klein (3 shared papers)
- Journals
- The Annals of Family Medicine (4 papers)Journal of Health Care for the Poor and Underserved (2 papers)The Journal of the American Board of Family Medicine (2 papers)Journal of Marketing (2 papers)Comparative Education Review (2 papers)
- Partner nations
- United StatesUnited KingdomSpain
In The Last Decade
Mark S. Johnson
67 papers receiving 5.6k citations
Mark S. Johnson's Hit Papers
Peers
Comparison fields: 5 of 147
- Organizational Behavior and Human Resource Management 3.8k
- Marketing 2.9k
- Information Systems and Management 1.3k
- Sociology and Political Science 2.5k
- Tourism, Leisure and Hospitality Management 85
Countries citing papers authored by Mark S. Johnson
This map shows the geographic impact of Mark S. Johnson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mark S. Johnson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mark S. Johnson more than expected).
Fields of papers citing papers by Mark S. Johnson
This network shows the impact of papers produced by Mark S. Johnson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mark S. Johnson. The network helps show where Mark S. Johnson may publish in the future.
Co-authors
The 25 scholars most cited alongside Mark S. Johnson, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 71 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships Hit paper breakdown → | 1999 | 3063 |
| 2 | The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships Hit paper breakdown → | 1999 | 1611 |
| 3 | 2012 | 270 | |
| 4 | 2008 | 158 | |
| 5 | 2010 | 154 | |
| 6 | Barriers to black women's participation in cancer clinical trials. | 1997 | 154 |
| 7 | 2005 | 80 | |
| 8 | 2004 | 74 | |
| 9 | 2001 | 73 | |
| 10 | 2007 | 55 | |
| 11 | 2007 | 55 | |
| 12 | 2006 | 52 | |
| 13 | 2010 | 50 | |
| 14 | 2001 | 47 | |
| 15 | 2010 | 40 | |
| 16 | 1998 | 39 | |
| 17 | 2009 | 34 | |
| 18 | Newborn hearing screening: recommendations and rationale. | 2002 | 29 |
| 19 | Traumatic head and spinal cord injuries in Alaska (1991-1993). | 1995 | 28 |
| 20 | 2003 | 24 |
About Mark S. Johnson
Mark S. Johnson is a scholar working on Public Health, Environmental and Occupational Health, Sociology and Political Science, Marketing, Health and General Health Professions, having authored 71 papers that have together received 6.4k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (8 papers), Intimate Partner and Family Violence (7 papers), Palliative Care and End-of-Life Issues (5 papers), Health and Medical Research Impacts (4 papers), Injury Epidemiology and Prevention (4 papers), Trauma and Emergency Care Studies (4 papers) and Health Systems, Economic Evaluations, Quality of Life (3 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (3.8k citations), Marketing (2.9k citations), Information Systems and Management (1.3k citations), Sociology and Political Science (2.5k citations) and Tourism, Leisure and Hospitality Management (85 citations). Mark S. Johnson has collaborated with scholars based in United States, United Kingdom and Spain. Frequent co-authors include Ellen Garbarino, Sue Rovi, Eugene Sivadas, Cathy Spatz Widom, Sally J. Czaja, Charles P. Mouton, Susan L D Rovi, Jonathan D. Klein, Karen G. O’Connor and Tracy S. Sesselberg. Their work appears in journals such as The Annals of Family Medicine, Journal of Health Care for the Poor and Underserved, The Journal of the American Board of Family Medicine, Journal of Marketing and Comparative Education Review.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.