Lars Witell
Impact in
- Marketing top 0.1%
- Service and Product Innovation
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
-
- Customer Service Quality and Loyalty
Papers in
- Marketing 92
- Service and Product Innovation 76
- Consumer Retail Behavior Studies 14
-
- Customer Service Quality and Loyalty 46
- Co-authors
- Anders Gustafsson (40 shared papers)Martin Löfgren (13 shared papers)Per Kristensson (15 shared papers)Hannah Snyder (17 shared papers)Heiko Gebauer (8 shared papers)Bo Edvardsson (20 shared papers)Janet R. McColl‐Kennedy (8 shared papers)Christian Kowalkowski (6 shared papers)
- Journals
- Journal of service management (15 papers)Journal of Business Research (9 papers)Journal of Services Marketing (7 papers)Total Quality Management & Business Excellence (5 papers)Industrial Marketing Management (4 papers)
- Partner nations
- SwedenNorwayUnited States
In The Last Decade
Lars Witell
122 papers receiving 6.1k citations
Lars Witell's Hit Papers
Peers
Comparison fields: 5 of 141
- Marketing 4.1k
- Organizational Behavior and Human Resource Management 2.4k
- Business and International Management 429
- Management of Technology and Innovation 1.1k
- Strategy and Management 1.7k
Countries citing papers authored by Lars Witell
This map shows the geographic impact of Lars Witell's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lars Witell with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lars Witell more than expected).
Fields of papers citing papers by Lars Witell
This network shows the impact of papers produced by Lars Witell. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lars Witell. The network helps show where Lars Witell may publish in the future.
Co-authors
The 25 scholars most cited alongside Lars Witell, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 135 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Customer experience challenges: bringing together digital, physical and social realms Hit paper breakdown → | 2018 | 588 |
| 2 | 2011 | 311 | |
| 3 | Defining service innovation: A review and synthesis Hit paper breakdown → | 2016 | 307 |
| 4 | 2016 | 303 | |
| 5 | 2012 | 283 | |
| 6 | 2016 | 268 | |
| 7 | 2010 | 264 | |
| 8 | 2011 | 259 | |
| 9 | 2016 | 184 | |
| 10 | 2012 | 180 | |
| 11 | 2012 | 175 | |
| 12 | 2005 | 174 | |
| 13 | 2017 | 172 | |
| 14 | 2017 | 155 | |
| 15 | 2017 | 151 | |
| 16 | 2005 | 132 | |
| 17 | 2020 | 120 | |
| 18 | 2008 | 120 | |
| 19 | 2007 | 108 | |
| 20 | 2020 | 100 |
About Lars Witell
Lars Witell is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Strategy and Management, Management of Technology and Innovation and Management Information Systems, having authored 135 papers that have together received 6.6k indexed citations. Recurring topics across this work include Service and Product Innovation (76 papers), Customer Service Quality and Loyalty (46 papers), Quality and Supply Management (21 papers), Innovative Approaches in Technology and Social Development (19 papers), Innovation and Knowledge Management (16 papers), Innovation and Socioeconomic Development (14 papers), Consumer Retail Behavior Studies (14 papers) and Digital Marketing and Social Media (10 papers). The work is most often cited by research in Marketing (4.1k citations), Organizational Behavior and Human Resource Management (2.4k citations), Business and International Management (429 citations), Management of Technology and Innovation (1.1k citations) and Strategy and Management (1.7k citations). Lars Witell has collaborated with scholars based in Sweden, Norway and United States. Frequent co-authors include Anders Gustafsson, Martin Löfgren, Per Kristensson, Hannah Snyder, Heiko Gebauer, Bo Edvardsson, Janet R. McColl‐Kennedy, Christian Kowalkowski, Paul W. Fombelle and Anders Fundin. Their work appears in journals such as Journal of service management, Journal of Business Research, Journal of Services Marketing, Total Quality Management & Business Excellence and Industrial Marketing Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.