Daryl McKee
Impact in
-
- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Marketing top 1%
- Consumer Behavior in Brand Consumption and Identification
- Environmental Sustainability in Business
Papers in
-
- Customer Service Quality and Loyalty 12
- Job Satisfaction and Organizational Behavior 4
-
- Marketing and Advertising Strategies 2
- Co-authors
- P. Rajan Varadarajan (6 shared papers)William M. Pride (2 shared papers)Robert McMurrian (2 shared papers)James S. Boles (2 shared papers)Richard G. Netemeyer (2 shared papers)Michael D. Hartline (1 shared paper)James G. Maxham (1 shared paper)Jane W. Licata (2 shared papers)
- Journals
- Journal of Marketing (6 papers)Journal of the Academy of Marketing Science (4 papers)Journal of Macromarketing (3 papers)Journal of Business Research (2 papers)Journal of Public Policy & Marketing (1 paper)
- Partner nations
- United States
In The Last Decade
Daryl McKee
27 papers receiving 2.5k citations
Daryl McKee's Hit Papers
Peers
Comparison fields: 5 of 89
- Organizational Behavior and Human Resource Management 1.6k
- Marketing 739
- Strategy and Management 1.2k
- Information Systems and Management 330
- Management of Technology and Innovation 309
Countries citing papers authored by Daryl McKee
This map shows the geographic impact of Daryl McKee's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Daryl McKee with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Daryl McKee more than expected).
Fields of papers citing papers by Daryl McKee
This network shows the impact of papers produced by Daryl McKee. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Daryl McKee. The network helps show where Daryl McKee may publish in the future.
Co-authors
The 21 scholars most cited alongside Daryl McKee, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 27 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees Hit paper breakdown → | 2000 | 586 |
| 2 | An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context Hit paper breakdown → | 1997 | 502 |
| 3 | 1989 | 384 | |
| 4 | 1997 | 300 | |
| 5 | 1989 | 253 | |
| 6 | 1992 | 223 | |
| 7 | 2006 | 184 | |
| 8 | 2000 | 131 | |
| 9 | 2006 | 113 | |
| 10 | 1992 | 45 | |
| 11 | 1990 | 30 | |
| 12 | 1992 | 24 | |
| 13 | 1993 | 21 | |
| 14 | 1995 | 12 | |
| 15 | 1992 | 7 | |
| 16 | 1991 | 7 | |
| 17 | 2011 | 6 | |
| 18 | 2005 | 5 | |
| 19 | 1990 | 5 | |
| 20 | 1993 | 4 |
About Daryl McKee
Daryl McKee is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Strategy and Management, Sociology and Political Science and Management of Technology and Innovation, having authored 27 papers that have together received 2.9k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (12 papers), Management and Marketing Education (4 papers), Job Satisfaction and Organizational Behavior (4 papers), Innovation and Knowledge Management (4 papers), Ethics in Business and Education (3 papers), Psychology of Social Influence (3 papers), Quality and Supply Management (2 papers) and Marketing and Advertising Strategies (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (1.6k citations), Marketing (739 citations), Strategy and Management (1.2k citations), Information Systems and Management (330 citations) and Management of Technology and Innovation (309 citations). Daryl McKee has collaborated with scholars based in United States. Frequent co-authors include P. Rajan Varadarajan, William M. Pride, Robert McMurrian, James S. Boles, Richard G. Netemeyer, Michael D. Hartline, James G. Maxham, Jane W. Licata, Christina S. Simmers and Stern Neill. Their work appears in journals such as Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Macromarketing, Journal of Business Research and Journal of Public Policy & Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.