Robyn Ouschan
Impact in
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- Wine Industry and Tourism
- Marketing top 5%
- Consumer Behavior in Brand Consumption and Identification
- Service and Product Innovation
- Consumer Retail Behavior Studies
- Environmental Sustainability in Business
Papers in
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- Customer Service Quality and Loyalty 9
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- Digital Marketing and Social Media 3
- Co-authors
- Lester W. Johnson (2 shared papers)Jill Sweeney (2 shared papers)Geoffrey N. Soutar (2 shared papers)Wade Jarvis (2 shared papers)Robert J. Donovan (2 shared papers)B. Ramaseshan (2 shared papers)Julie Napoli (3 shared papers)Robert J. Donovan (4 shared papers)
- Journals
- Journal of Service Theory and Practice (2 papers)Journal of Public Affairs (2 papers)European Journal of Marketing (1 paper)International Journal of Wine Business Research (1 paper)Accident Analysis & Prevention (1 paper)
- Partner nations
- AustraliaNew Zealand
In The Last Decade
Robyn Ouschan
17 papers receiving 466 citations
Peers
Comparison fields: 5 of 68
- Tourism, Leisure and Hospitality Management 42
- Marketing 237
- Organizational Behavior and Human Resource Management 214
- Information Systems and Management 47
- Applied Psychology 25
Countries citing papers authored by Robyn Ouschan
This map shows the geographic impact of Robyn Ouschan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Robyn Ouschan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Robyn Ouschan more than expected).
Fields of papers citing papers by Robyn Ouschan
This network shows the impact of papers produced by Robyn Ouschan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Robyn Ouschan. The network helps show where Robyn Ouschan may publish in the future.
Co-authors
The 14 scholars most cited alongside Robyn Ouschan, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 21 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2006 | 180 | |
| 2 | 2007 | 97 | |
| 3 | 2017 | 58 | |
| 4 | 2000 | 42 | |
| 5 | 2009 | 34 | |
| 6 | 2020 | 22 | |
| 7 | 2017 | 20 | |
| 8 | 2020 | 14 | |
| 9 | 2022 | 9 | |
| 10 | 2009 | 8 | |
| 11 | 2010 | 8 | |
| 12 | 2008 | 8 | |
| 13 | 2010 | 6 | |
| 14 | 2023 | 3 | |
| 15 | The impact of alcohol advertisement elements on underage youth ad liking and desire to try the brand | 2010 | 1 |
| 16 | Regulation of motor vehicle advertising: toward a framework for compliance research | 2011 | 1 |
| 17 | 2010 | 1 | |
| 18 | 2024 | 1 | |
| 19 | Alcohol between the covers: the portrayal of alcohol in online versions of magazines read by young women | 2011 | 1 |
| 20 | The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance | 2007 | 0 |
About Robyn Ouschan
Robyn Ouschan is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science, Marketing, General Health Professions and Safety, Risk, Reliability and Quality, having authored 21 papers that have together received 514 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (9 papers), Behavioral Health and Interventions (3 papers), Digital Marketing and Social Media (3 papers), Consumer Behavior in Brand Consumption and Identification (3 papers), Traffic and Road Safety (3 papers), Patient Satisfaction in Healthcare (2 papers), Corporate Social Responsibility Reporting (2 papers) and Organic Food and Agriculture (2 papers). The work is most often cited by research in Tourism, Leisure and Hospitality Management (42 citations), Marketing (237 citations), Organizational Behavior and Human Resource Management (214 citations), Information Systems and Management (47 citations) and Applied Psychology (25 citations). Robyn Ouschan has collaborated with scholars based in Australia and New Zealand. Frequent co-authors include Lester W. Johnson, Jill Sweeney, Geoffrey N. Soutar, Wade Jarvis, Robert J. Donovan, B. Ramaseshan, Julie Napoli, Robert J. Donovan, Geoffrey Jalleh and Michael T. Ewing. Their work appears in journals such as Journal of Service Theory and Practice, Journal of Public Affairs, European Journal of Marketing, International Journal of Wine Business Research and Accident Analysis & Prevention.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.