Eileen A. Wall
Impact in
- Marketing top 2%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
- Service and Product Innovation
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- Customer Service Quality and Loyalty
Papers in
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- Customer Service Quality and Loyalty 4
- Job Satisfaction and Organizational Behavior 1
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- Psychology of Social Influence 2
- Digital Marketing and Social Media 1
- Co-authors
- Leonard L. Berry (3 shared papers)Lewis P. Carbone (2 shared papers)P.R. Amer (1 shared paper)Marco Winters (1 shared paper)M.P. Coffey (1 shared paper)
- Journals
- Academy of Management Perspectives (1 paper)Cornell Hotel and Restaurant Administration Quarterly (1 paper)Bulletin - International Bull Evaluation Service/Interbull bulletin (1 paper)
- Partner nations
- United StatesCanadaPoland
In The Last Decade
Eileen A. Wall
5 papers receiving 602 citations
Peers
Comparison fields: 5 of 62
- Marketing 463
- Organizational Behavior and Human Resource Management 457
- Tourism, Leisure and Hospitality Management 35
- Information Systems and Management 53
- Sociology and Political Science 265
Countries citing papers authored by Eileen A. Wall
This map shows the geographic impact of Eileen A. Wall's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Eileen A. Wall with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Eileen A. Wall more than expected).
Fields of papers citing papers by Eileen A. Wall
This network shows the impact of papers produced by Eileen A. Wall. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Eileen A. Wall. The network helps show where Eileen A. Wall may publish in the future.
Co-authors
The 5 scholars most cited alongside Eileen A. Wall, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2006 | 335 | |
| 2 | 2007 | 327 | |
| 3 | Service Clues and Customer Assessment of the Service Experience | 2016 | 12 |
| 4 | BUSINESS PLAN DEVELOPMENT FOR SERVICE VENTURES:INTEGRATING CUSTOMER EXPERIENCE MANAGEMENT | 2008 | 3 |
| 5 | Sources of benefits from genetic improvement in the UK dairy industry and their impacts on producers and consumers | 2011 | 1 |
About Eileen A. Wall
Eileen A. Wall is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science, Marketing, Information Systems and Management and General Agricultural and Biological Sciences, having authored 5 papers that have together received 678 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (4 papers), Psychology of Social Influence (2 papers), Consumer Retail Behavior Studies (2 papers), Consumer Behavior in Brand Consumption and Identification (1 paper), Job Satisfaction and Organizational Behavior (1 paper), Genetic and phenotypic traits in livestock (1 paper), Agricultural Economics and Policy (1 paper) and Digital Marketing and Social Media (1 paper). The work is most often cited by research in Marketing (463 citations), Organizational Behavior and Human Resource Management (457 citations), Tourism, Leisure and Hospitality Management (35 citations), Information Systems and Management (53 citations) and Sociology and Political Science (265 citations). Eileen A. Wall has collaborated with scholars based in United States, Canada and Poland. Frequent co-authors include Leonard L. Berry, Lewis P. Carbone, P.R. Amer, Marco Winters and M.P. Coffey. Their work appears in journals such as Academy of Management Perspectives, Cornell Hotel and Restaurant Administration Quarterly and Bulletin - International Bull Evaluation Service/Interbull bulletin.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.