Journal of Service Theory and Practice 11.1k citations
443 papers · indexed · active since 2003
Impact in Service and Product Innovation Consumer Behavior in Brand Consumption and Identification Consumer Retail Behavior Studies Customer Service Quality and Loyalty Job Satisfaction and Organizational Behavior Papers in i Service and Product Innovation 125 Consumer Behavior in Brand Consumption and Identification 17 Consumer Retail Behavior Studies 10 Customer Service Quality and Loyalty 162 Job Satisfaction and Organizational Behavior 51 show more fields Overview Impact Peers Geography Research Space Peers Journal of Service Theory and Practice
Comparison fields: 5 of 136 Marketing 3.5k Organizational Behavior and Human Resource Management 3.5k Management of Technology and Innovation 562 Information Systems and Management 568 Strategy and Management 1k Sociology and Political Science 2.3k Management Information Systems 399 Artificial Intelligence 1.1k Human Factors and Ergonomics 118 Tourism, Leisure and Hospitality Management 30 Business and International Management 28 Communication 187 Human-Computer Interaction 145 Social Psychology 387 Public Administration 108 Health Information Management 142 General Health Professions 278 Developmental and Educational Psychology 176 Industrial and Manufacturing Engineering 102 Management Science and Operations Research 163 Accounting 117 General Economics, Econometrics and Finance 82 Applied Psychology 42 Health Informatics 18 General Decision Sciences 21 Information Systems 174 Museology 35 Demography 74 Gender Studies 68 Statistics, Probability and Uncertainty 48 Safety Research 67 Health 43 Computer Science Applications 24 Management, Monitoring, Policy and Law 51 Economics and Econometrics 116 Life-span and Life-course Studies 5 Political Science and International Relations 140 Education 139 Radiological and Ultrasound Technology 14 Geography, Planning and Development 27 Media Technology 29 Research and Theory 11 Automotive Engineering 28 Leadership and Management 5 Building and Construction 42 Transportation 16 Emergency Medical Services 15 Library and Information Sciences 7 General Agricultural and Biological Sciences 19 Urban Studies 16 Experimental and Cognitive Psychology 36 Software 10 Food Science 37 Public Health, Environmental and Occupational Health 61 Occupational Therapy 12 General Social Sciences 7 Development 6 Industrial relations 2 Clinical Psychology 35 Finance 17 History and Philosophy of Science 16 Control and Systems Engineering 32 Global and Planetary Change 25 Computer Vision and Pattern Recognition 26 Mechanical Engineering 39 Pharmacology 9 Safety, Risk, Reliability and Quality 9 Computer Graphics and Computer-Aided Design 4 Nutrition and Dietetics 11 Conservation 4 Architecture 4 Cultural Studies 9 Pharmacy 3 Cognitive Neuroscience 14 Physical Therapy, Sports Therapy and Rehabilitation 4 General Energy 1 Speech and Hearing 3 Computer Networks and Communications 14 Literature and Literary Theory 12 Waste Management and Disposal 4 Nature and Landscape Conservation 6 Language and Linguistics 9 Visual Arts and Performing Arts 6 Linguistics and Language 3 Environmental Engineering 6 Plant Science 18 Issues, ethics and legal aspects 1 Health, Toxicology and Mutagenesis 6 Applied Microbiology and Biotechnology 1 Modeling and Simulation 2 Renewable Energy, Sustainability and the Environment 6 Neuropsychology and Physiological Psychology 1 Statistical and Nonlinear Physics 4 Music 2 Environmental Chemistry 3 Archeology 4 Law 5 Geology 2 Anthropology 4 Epidemiology 9 Ecology 6 Pollution 3 Electrical and Electronic Engineering 14 Aerospace Engineering 6 Ocean Engineering 3 Genetics 6 Immunology and Allergy 1 Physiology 5 Computational Theory and Mathematics 3 Statistics and Probability 2 Soil Science 2 Biochemistry 1 Aquatic Science 1 Cellular and Molecular Neuroscience 2 Emergency Medicine 1 Water Science and Technology 2 Endocrinology, Diabetes and Metabolism 2 Genetics 1 Philosophy 2 Psychiatry and Mental health 2 Infectious Diseases 2 Biomedical Engineering 4 Reproductive Medicine 1 Astronomy and Astrophysics 2 Oncology 2 Oceanography 1 Civil and Structural Engineering 2 Biomaterials 1 Hematology 1 Rheumatology 1 Pharmacology 1 Pulmonary and Respiratory Medicine 2 Pathology and Forensic Medicine 1 Mechanics of Materials 1 Cardiology and Cardiovascular Medicine 1 Surgery 1
Marketing 3.5k Organizational Behavior and Human Resource Management 3.5k Management of Technology and Innovation 562 Information Systems and Management 568 Strategy and Management 1k Service Business South Korea
Journal of Relationship Marketing United States
International Journal of e-Collaboration United States
International Journal of Quality and Service Sciences Sweden
Journal of Marketing Analytics United States
Journal of Competitiveness Czechia
Management Review Quarterly Germany
Asia-Pacific Journal of Business Administration Malaysia
Journal of Public Relations Research United States
Journal of Business-to-Business Marketing United States
This map shows the geographic impact of research published in Journal of Service Theory and Practice. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by papers published in Journal of Service Theory and Practice with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Journal of Service Theory and Practice more than expected).
This network shows the impact of papers published in Journal of Service Theory and Practice. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers published in Journal of Service Theory and Practice.
About Journal of Service Theory and Practice The 443 papers published in Journal of Service Theory and Practice in the last decades have received a total of 11.1k indexed citations . Papers published in Journal of Service Theory and Practice usually cover Marketing (165 papers), Organizational Behavior and Human Resource Management (217 papers), Management of Technology and Innovation (16 papers), Strategy and Management (28 papers) and Sociology and Political Science (80 papers) specifically the topics of Customer Service Quality and Loyalty (162 papers), Service and Product Innovation (125 papers), Job Satisfaction and Organizational Behavior (51 papers), AI in Service Interactions (32 papers), Emotional Labor in Professions (29 papers), Digital Marketing and Social Media (27 papers), Consumer Behavior in Brand Consumption and Identification (17 papers) and Consumer Retail Behavior Studies (10 papers). The most active scholars publishing in Journal of Service Theory and Practice are Asbjørn Følstad , Knut Kvale , Christoph F. Breidbach , Roderick J. Brodie , Kristina Heinonen , Ingo Oswald Karpen , Byron William Keating , Jayesh P. Aagja , Shilpa Bagdare and Kofi Osei-Frimpong .
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