Michael K. Brady
Impact in
-
- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Marketing top 0.02%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
- Service and Product Innovation
Papers in
-
- Customer Service Quality and Loyalty 38
- Job Satisfaction and Organizational Behavior 4
- Marketing 35
- Consumer Behavior in Brand Consumption and Identification 26
- Consumer Retail Behavior Studies 17
- Service and Product Innovation 5
- Co-authors
- J. Joseph Cronin (9 shared papers)G. Tomas M. Hult (2 shared papers)Clay M. Voorhees (8 shared papers)Edward Ramirez (2 shared papers)Roger J. Calantone (2 shared papers)Christopher J. Robertson (6 shared papers)Richard R. Brand (2 shared papers)Roscoe Hightower (3 shared papers)
- Journals
- Journal of Retailing (8 papers)Journal of Service Research (8 papers)Journal of the Academy of Marketing Science (6 papers)Journal of Services Marketing (5 papers)Journal of Business Research (4 papers)
- Partner nations
- United StatesAustraliaLatvia
In The Last Decade
Michael K. Brady
57 papers receiving 13.3k citations
Michael K. Brady's Hit Papers
Peers
Comparison fields: 5 of 149
- Organizational Behavior and Human Resource Management 9.9k
- Marketing 8.2k
- Information Systems and Management 3.1k
- Tourism, Leisure and Hospitality Management 300
- Sociology and Political Science 6.1k
Countries citing papers authored by Michael K. Brady
This map shows the geographic impact of Michael K. Brady's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael K. Brady with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael K. Brady more than expected).
Fields of papers citing papers by Michael K. Brady
This network shows the impact of papers produced by Michael K. Brady. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael K. Brady. The network helps show where Michael K. Brady may publish in the future.
Co-authors
The 25 scholars most cited alongside Michael K. Brady, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 57 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments Hit paper breakdown → | 2000 | 4844 |
| 2 | Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach Hit paper breakdown → | 2001 | 2570 |
| 3 | Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies Hit paper breakdown → | 2015 | 1521 |
| 4 | Performance-only measurement of service quality: a replication and extension Hit paper breakdown → | 2002 | 702 |
| 5 | 2001 | 488 | |
| 6 | 2001 | 487 | |
| 7 | 2002 | 460 | |
| 8 | 1997 | 346 | |
| 9 | 2005 | 311 | |
| 10 | 2003 | 237 | |
| 11 | 2014 | 218 | |
| 12 | 2009 | 218 | |
| 13 | Marketing Theory and Applications | 2010 | 196 |
| 14 | 2016 | 182 | |
| 15 | 2013 | 172 | |
| 16 | 2008 | 163 | |
| 17 | 2001 | 161 | |
| 18 | 2011 | 160 | |
| 19 | 2010 | 148 | |
| 20 | 2021 | 145 |
About Michael K. Brady
Michael K. Brady is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Sociology and Political Science, Information Systems and Management and Social Psychology, having authored 57 papers that have together received 15.0k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (38 papers), Consumer Behavior in Brand Consumption and Identification (26 papers), Consumer Retail Behavior Studies (17 papers), Digital Marketing and Social Media (10 papers), Psychology of Social Influence (7 papers), Technology Adoption and User Behaviour (7 papers), Service and Product Innovation (5 papers) and Job Satisfaction and Organizational Behavior (4 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (9.9k citations), Marketing (8.2k citations), Information Systems and Management (3.1k citations), Tourism, Leisure and Hospitality Management (300 citations) and Sociology and Political Science (6.1k citations). Michael K. Brady has collaborated with scholars based in United States, Australia and Latvia. Frequent co-authors include J. Joseph Cronin, G. Tomas M. Hult, Clay M. Voorhees, Edward Ramirez, Roger J. Calantone, Christopher J. Robertson, Richard R. Brand, Roscoe Hightower, Thomas L. Baker and Tom DeWitt. Their work appears in journals such as Journal of Retailing, Journal of Service Research, Journal of the Academy of Marketing Science, Journal of Services Marketing and Journal of Business Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.