Mark W. Johnston
Impact in
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- Job Satisfaction and Organizational Behavior
- Customer Service Quality and Loyalty
- Information Systems and Management top 0.5%
- Ethics in Business and Education
Papers in
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- Job Satisfaction and Organizational Behavior 13
- Customer Service Quality and Loyalty 8
- Management Theory and Practice 7
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- Management and Marketing Education 10
- Co-authors
- Jeffrey K. Sager (4 shared papers)Scot Burton (7 shared papers)Richard G. Netemeyer (4 shared papers)Charles M. Futrell (7 shared papers)James S. Boles (3 shared papers)David W. Cravens (4 shared papers)Emin Babakus (4 shared papers)Joseph F. Hair (4 shared papers)
- Journals
- Journal of Personal Selling and Sales Management (9 papers)Journal of Business Research (4 papers)American Journal of Orthodontics and Dentofacial Orthopedics (2 papers)Journal of Applied Psychology (2 papers)Journal of Marketing Research (2 papers)
- Partner nations
- United StatesGermanyLatvia
In The Last Decade
Mark W. Johnston
53 papers receiving 3.8k citations
Mark W. Johnston's Hit Papers
Peers
Comparison fields: 5 of 129
- Organizational Behavior and Human Resource Management 2.8k
- Information Systems and Management 549
- Leadership and Management 83
- Orthodontics 191
- Marketing 438
Countries citing papers authored by Mark W. Johnston
This map shows the geographic impact of Mark W. Johnston's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mark W. Johnston with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mark W. Johnston more than expected).
Fields of papers citing papers by Mark W. Johnston
This network shows the impact of papers produced by Mark W. Johnston. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mark W. Johnston. The network helps show where Mark W. Johnston may publish in the future.
Co-authors
The 25 scholars most cited alongside Mark W. Johnston, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 56 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Antecedents and outcomes of organizational commitment Hit paper breakdown → | 1989 | 1056 |
| 2 | Analysis of role conflict and role ambiguity in a structural equations framework. Hit paper breakdown → | 1990 | 576 |
| 3 | 1990 | 360 | |
| 4 | 1997 | 325 | |
| 5 | 1999 | 285 | |
| 6 | 1996 | 157 | |
| 7 | 1990 | 153 | |
| 8 | 1991 | 132 | |
| 9 | 1989 | 127 | |
| 10 | 1991 | 83 | |
| 11 | 2007 | 78 | |
| 12 | 1988 | 78 | |
| 13 | 2006 | 75 | |
| 14 | 1989 | 74 | |
| 15 | 1993 | 64 | |
| 16 | 1988 | 60 | |
| 17 | 2000 | 60 | |
| 18 | 1995 | 58 | |
| 19 | 1991 | 55 | |
| 20 | 1996 | 47 |
About Mark W. Johnston
Mark W. Johnston is a scholar working on Organizational Behavior and Human Resource Management, Management of Technology and Innovation, Marketing, Orthodontics and Information Systems and Management, having authored 56 papers that have together received 4.4k indexed citations. Recurring topics across this work include Job Satisfaction and Organizational Behavior (13 papers), Management and Marketing Education (10 papers), Customer Service Quality and Loyalty (8 papers), Management Theory and Practice (7 papers), Orthodontics and Dentofacial Orthopedics (5 papers), Ethics in Business and Education (5 papers), Accounting Education and Careers (4 papers) and Psychology of Moral and Emotional Judgment (4 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (2.8k citations), Information Systems and Management (549 citations), Leadership and Management (83 citations), Orthodontics (191 citations) and Marketing (438 citations). Mark W. Johnston has collaborated with scholars based in United States, Germany and Latvia. Frequent co-authors include Jeffrey K. Sager, Scot Burton, Richard G. Netemeyer, Charles M. Futrell, James S. Boles, David W. Cravens, Emin Babakus, Joseph F. Hair, A. Parasuraman and David M. Sarver. Their work appears in journals such as Journal of Personal Selling and Sales Management, Journal of Business Research, American Journal of Orthodontics and Dentofacial Orthopedics, Journal of Applied Psychology and Journal of Marketing Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.