Lena Steinhoff
Impact in
- Marketing top 1%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Service and Product Innovation
-
- Customer Service Quality and Loyalty
Papers in
-
- Digital Marketing and Social Media 9
- Psychology of Social Influence 6
- Privacy, Security, and Data Protection 3
- Marketing 15
- Consumer Behavior in Brand Consumption and Identification 8
- Consumer Retail Behavior Studies 6
- Service and Product Innovation 3
- Co-authors
- Robert W. Palmatier (10 shared papers)Scott Weaven (2 shared papers)Denni Arli (1 shared paper)Irina V. Kozlenkova (1 shared paper)Andreas Eggert (7 shared papers)Ina Garnefeld (5 shared papers)Kelly D. Martin (4 shared papers)Adrian Payne (2 shared papers)
- Journals
- Journal of the Academy of Marketing Science (5 papers)Journal of Business Research (3 papers)Industrial Marketing Management (2 papers)Journal of Service Research (2 papers)Journal of service management (1 paper)
- Partner nations
- GermanyUnited StatesAustralia
In The Last Decade
Lena Steinhoff
24 papers receiving 937 citations
Lena Steinhoff's Hit Papers
Peers
Comparison fields: 5 of 88
- Marketing 550
- Organizational Behavior and Human Resource Management 418
- Information Systems and Management 188
- Sociology and Political Science 503
- Business and International Management 13
Countries citing papers authored by Lena Steinhoff
This map shows the geographic impact of Lena Steinhoff's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lena Steinhoff with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lena Steinhoff more than expected).
Fields of papers citing papers by Lena Steinhoff
This network shows the impact of papers produced by Lena Steinhoff. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lena Steinhoff. The network helps show where Lena Steinhoff may publish in the future.
Co-authors
The 25 scholars most cited alongside Lena Steinhoff, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 25 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Online relationship marketing Hit paper breakdown → | 2018 | 260 |
| 2 | 2014 | 176 | |
| 3 | 2020 | 88 | |
| 4 | 2015 | 63 | |
| 5 | 2020 | 59 | |
| 6 | 2007 | 56 | |
| 7 | 2020 | 50 | |
| 8 | 2020 | 42 | |
| 9 | 2019 | 27 | |
| 10 | 2019 | 25 | |
| 11 | 2013 | 22 | |
| 12 | 2020 | 18 | |
| 13 | 2022 | 15 | |
| 14 | 2021 | 15 | |
| 15 | 2022 | 14 | |
| 16 | 2018 | 10 | |
| 17 | 2024 | 7 | |
| 18 | 2020 | 7 | |
| 19 | 2014 | 4 | |
| 20 | 2022 | 3 |
About Lena Steinhoff
Lena Steinhoff is a scholar working on Sociology and Political Science, Marketing, Organizational Behavior and Human Resource Management, Strategy and Management and Information Systems and Management, having authored 25 papers that have together received 965 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (15 papers), Digital Marketing and Social Media (9 papers), Consumer Behavior in Brand Consumption and Identification (8 papers), Psychology of Social Influence (6 papers), Consumer Retail Behavior Studies (6 papers), Privacy, Security, and Data Protection (3 papers), Service and Product Innovation (3 papers) and Technology Adoption and User Behaviour (3 papers). The work is most often cited by research in Marketing (550 citations), Organizational Behavior and Human Resource Management (418 citations), Information Systems and Management (188 citations), Sociology and Political Science (503 citations) and Business and International Management (13 citations). Lena Steinhoff has collaborated with scholars based in Germany, United States and Australia. Frequent co-authors include Robert W. Palmatier, Scott Weaven, Denni Arli, Irina V. Kozlenkova, Andreas Eggert, Ina Garnefeld, Kelly D. Martin, Adrian Payne, Pennie Frow and Conor M. Henderson. Their work appears in journals such as Journal of the Academy of Marketing Science, Journal of Business Research, Industrial Marketing Management, Journal of Service Research and Journal of service management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.