Andreas Fürst
Impact in
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- Customer Service Quality and Loyalty
- Marketing top 2%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Service and Product Innovation
Papers in
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- Corporate Governance and Management 5
- Innovation and Knowledge Management 3
- Business Strategy and Innovation 3
- Marketing 11
- Securities Regulation and Market Practices 3
- Consumer Behavior in Brand Consumption and Identification 3
- Service and Product Innovation 3
- Co-authors
- Christian Homburg (11 shared papers)Nicole Koschate (1 shared paper)Christian Binder (1 shared paper)Thai Son Hoang (3 shared papers)Jean-Raymond Abrial (2 shared papers)Wayne D. Hoyer (1 shared paper)Christina Kuehnl (2 shared papers)Thomas Ehrmann (1 shared paper)
- Journals
- Journal of the Academy of Marketing Science (7 papers)Journal of Marketing (2 papers)Scientific Reports (1 paper)Journal of service management (1 paper)British Journal of Management (1 paper)
- Partner nations
- GermanyFinlandSwitzerland
In The Last Decade
Andreas Fürst
29 papers receiving 925 citations
Andreas Fürst's Hit Papers
Peers
Comparison fields: 5 of 87
- Organizational Behavior and Human Resource Management 542
- Marketing 401
- Information Systems and Management 124
- Strategy and Management 250
- Management Information Systems 129
Countries citing papers authored by Andreas Fürst
This map shows the geographic impact of Andreas Fürst's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Andreas Fürst with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Andreas Fürst more than expected).
Fields of papers citing papers by Andreas Fürst
This network shows the impact of papers produced by Andreas Fürst. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Andreas Fürst. The network helps show where Andreas Fürst may publish in the future.
Co-authors
The 25 scholars most cited alongside Andreas Fürst, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 29 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | How Organizational Complaint Handling Drives Customer Loyalty: An Analysis of the Mechanistic and the Organic Approach Hit paper breakdown → | 2005 | 551 |
| 2 | 2007 | 101 | |
| 3 | 2009 | 49 | |
| 4 | 2016 | 49 | |
| 5 | 2020 | 39 | |
| 6 | 2009 | 27 | |
| 7 | 2023 | 25 | |
| 8 | 2011 | 24 | |
| 9 | 2012 | 18 | |
| 10 | 2011 | 15 | |
| 11 | 2016 | 12 | |
| 12 | 2008 | 9 | |
| 13 | 2025 | 9 | |
| 14 | 2009 | 9 | |
| 15 | 2023 | 8 | |
| 16 | 2015 | 8 | |
| 17 | 2017 | 7 | |
| 18 | 2023 | 6 | |
| 19 | 2024 | 5 | |
| 20 | 2016 | 5 |
About Andreas Fürst
Andreas Fürst is a scholar working on Strategy and Management, Marketing, Organizational Behavior and Human Resource Management, Management of Technology and Innovation and Management Information Systems, having authored 29 papers that have together received 997 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (9 papers), Corporate Governance and Management (5 papers), Innovation and Knowledge Management (3 papers), Securities Regulation and Market Practices (3 papers), Business Strategy and Innovation (3 papers), Digital Innovation in Industries (3 papers), Consumer Behavior in Brand Consumption and Identification (3 papers) and Service and Product Innovation (3 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (542 citations), Marketing (401 citations), Information Systems and Management (124 citations), Strategy and Management (250 citations) and Management Information Systems (129 citations). Andreas Fürst has collaborated with scholars based in Germany, Finland and Switzerland. Frequent co-authors include Christian Homburg, Nicole Koschate, Christian Binder, Thai Son Hoang, Jean-Raymond Abrial, Wayne D. Hoyer, Christina Kuehnl, Thomas Ehrmann, Peter Gabrielsson and René Hurlemann. Their work appears in journals such as Journal of the Academy of Marketing Science, Journal of Marketing, Scientific Reports, Journal of service management and British Journal of Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.