Dwayne Ball

10 papers and 687 indexed citations i.

Dwayne Ball has authored 10 papers that have received a total of 687 indexed citations. This includes 5 papers in Marketing, 4 papers in Organizational Behavior and Human Resource Management and 3 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (4 papers), Consumer Market Behavior and Pricing (2 papers) and Consumer Retail Behavior Studies (2 papers). Dwayne Ball is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Consumer Market Behavior and Pricing (2 papers) and Consumer Retail Behavior Studies (2 papers) and collaborates with scholars based in United States, Latvia and Portugal. Dwayne Ball's co-authors include Pedro S. Coelho, Marc J. Schniederjans, Kathryn M. Zuckweiler, Eric J. Arnould and Goutam Chakraborty and has published in prestigious journals such as Journal of Marketing Research, Journal of Business Research and European Journal of Marketing.