Dwayne Ball
Impact in
- Marketing top 2%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
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- Customer Service Quality and Loyalty
Papers in
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- Consumer Behavior in Brand Consumption and Identification 2
- Consumer Retail Behavior Studies 2
- Consumer Market Behavior and Pricing 2
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- Customer Service Quality and Loyalty 4
- Co-authors
- Pedro S. Coelho (2 shared papers)Eric J. Arnould (1 shared paper)Alejandro Plastina (1 shared paper)Sunkyu Jun (1 shared paper)Goutam Chakraborty (1 shared paper)Gary J. Gaeth (1 shared paper)Marc J. Schniederjans (1 shared paper)Kathryn M. Zuckweiler (1 shared paper)
- Journals
- Journal of Services Marketing (2 papers)Journal of Marketing Research (1 paper)Psychology and Marketing (1 paper)Journal of Public Policy & Marketing (1 paper)International Journal of Distance Education Technologies (1 paper)
- Partner nations
- United StatesPortugalLatvia
In The Last Decade
Dwayne Ball
10 papers receiving 792 citations
Peers
Comparison fields: 5 of 76
- Marketing 512
- Organizational Behavior and Human Resource Management 534
- Business and International Management 67
- Information Systems and Management 212
- Strategy and Management 208
Countries citing papers authored by Dwayne Ball
This map shows the geographic impact of Dwayne Ball's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Dwayne Ball with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Dwayne Ball more than expected).
Fields of papers citing papers by Dwayne Ball
This network shows the impact of papers produced by Dwayne Ball. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Dwayne Ball. The network helps show where Dwayne Ball may publish in the future.
Co-authors
The 9 scholars most cited alongside Dwayne Ball, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2004 | 422 | |
| 2 | 2006 | 267 | |
| 3 | 2009 | 147 | |
| 4 | 2002 | 32 | |
| 5 | 2008 | 22 | |
| 6 | Transference: the Effect of Relationship History on Consumers' Relationships with Other Firms | 2005 | 10 |
| 7 | 2004 | 5 | |
| 8 | 1992 | 2 | |
| 9 | 2003 | 2 | |
| 10 | Safety and liability. | 1995 | 1 |
| 11 | 1995 | 1 |
About Dwayne Ball
Dwayne Ball is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science, Economics and Econometrics and Social Psychology, having authored 11 papers that have together received 911 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (4 papers), Psychology of Social Influence (2 papers), Consumer Behavior in Brand Consumption and Identification (2 papers), Consumer Retail Behavior Studies (2 papers), Consumer Market Behavior and Pricing (2 papers), Attachment and Relationship Dynamics (1 paper), Online and Blended Learning (1 paper) and Multi-Criteria Decision Making (1 paper). The work is most often cited by research in Marketing (512 citations), Organizational Behavior and Human Resource Management (534 citations), Business and International Management (67 citations), Information Systems and Management (212 citations) and Strategy and Management (208 citations). Dwayne Ball has collaborated with scholars based in United States, Portugal and Latvia. Frequent co-authors include Pedro S. Coelho, Eric J. Arnould, Alejandro Plastina, Sunkyu Jun, Goutam Chakraborty, Gary J. Gaeth, Marc J. Schniederjans, Kathryn M. Zuckweiler and Roderick J. Brodie. Their work appears in journals such as Journal of Services Marketing, Journal of Marketing Research, Psychology and Marketing, Journal of Public Policy & Marketing and International Journal of Distance Education Technologies.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.