Robert I. Roundtree

4.9k citations
6 papers · 3.4k · 3 hit papers · h-index 5

Impact in

    • Technology Adoption and User Behaviour
  • Marketing top 0.5%
    • Consumer Retail Behavior Studies
    • Service and Product Innovation
    • Consumer Behavior in Brand Consumption and Identification
    • Sharing Economy and Platforms

Papers in

Robert I. Roundtree

6 papers receiving 3.0k citations

Robert I. Roundtree's Hit Papers

The influence of technology anxiety on consumer use and experiences with self-service technologies 2003 · 880 citations
8800+8+17Years since publication50010001.5k2.0k

Peers

Robert I. Roundtree
Comparison fields: 5 of 99
  • Information Systems and Management 1.6k
  • Marketing 1.6k
  • Organizational Behavior and Human Resource Management 1.7k
  • Sociology and Political Science 1.5k
  • Strategy and Management 482
Replace Robin T. Peterson with:
Robin T. Peterson United States
Mary Wolfinbarger United States
Sandra Streukens Belgium
Jyh‐Shen Chiou Taiwan
Jos Lemmink Netherlands
Markus Blut United Kingdom
Walfried M. Lassar United States
Harvir S. Bansal Canada
B. Ramaseshan Australia
Srini S. Srinivasan United States
Robert I. Roundtree relative to Robin T. Peterson United States Robin T. Peterson's profile →
Citations per field
00.5×3.8×
Robin T. Peterson · 1×
Citations per year

Countries citing papers authored by Robert I. Roundtree

Since Specialization
Citations

This map shows the geographic impact of Robert I. Roundtree's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Robert I. Roundtree with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Robert I. Roundtree more than expected).

Fields of papers citing papers by Robert I. Roundtree

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Robert I. Roundtree. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Robert I. Roundtree. The network helps show where Robert I. Roundtree may publish in the future.

Co-authors

The 11 scholars most cited alongside Robert I. Roundtree, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Robert I. Roundtree Line = papers co-authored together Robert I. Roundtree links everyone, so they are left out of the graph.

All Works

6 of 6 papers shown
#Work
1
Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
Hit paper breakdown →
20002030
2
The influence of technology anxiety on consumer use and experiences with self-service technologies
Hit paper breakdown →
2003880
3
Client Co-Production in Knowledge-Intensive Business Services
Hit paper breakdown →
2002504
4 200814
5 20147
6
The Concept of 'Iaginative Intensity' in Advertising
20082

About Robert I. Roundtree

Robert I. Roundtree is a scholar working on Sociology and Political Science, Marketing, Organizational Behavior and Human Resource Management, Information Systems and Management and Strategy and Management, having authored 6 papers that have together received 3.4k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (3 papers), Digital Marketing and Social Media (3 papers), Consumer Behavior in Brand Consumption and Identification (2 papers), Technology Adoption and User Behaviour (2 papers), Creativity in Education and Neuroscience (1 paper), Business Strategy and Innovation (1 paper), Service and Product Innovation (1 paper) and Wine Industry and Tourism (1 paper). The work is most often cited by research in Information Systems and Management (1.6k citations), Marketing (1.6k citations), Organizational Behavior and Human Resource Management (1.7k citations), Sociology and Political Science (1.5k citations) and Strategy and Management (482 citations). Robert I. Roundtree has collaborated with scholars based in United States, Australia and United Kingdom. Frequent co-authors include Amy L. Ostrom, Mary Jo Bitner, Matthew L. Meuter, Lance A. Bettencourt, Stephen Brown, Sunil Erevelles, George M. Zinkhan, Nobuyuki Fukawa, Joan M. Phillips and David W. Stewart. Their work appears in journals such as Journal of Advertising, Journal of Business Research, Journal of Marketing, California Management Review and Sport Business and Management An International Journal.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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