Felipe Thomaz

1.1k citations
14 papers · 721 · 1 hit paper · h-index 6

Impact in

Papers in

    • Digital Marketing and Social Media 4
    • Privacy, Security, and Data Protection 2
    • Consumer Behavior in Brand Consumption and Identification 2
    • Consumer Retail Behavior Studies 2

Felipe Thomaz

13 papers receiving 690 citations

Felipe Thomaz's Hit Papers

Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions 2021 · 451 citations
4510+1+3Years since publication100200300400

Peers

Felipe Thomaz
Comparison fields: 5 of 76
  • Marketing 197
  • Information Systems and Management 130
  • Artificial Intelligence 401
  • Sociology and Political Science 329
  • Applied Psychology 33
Replace Udo Gottlieb with:
Udo Gottlieb Australia
Meng­meng Song China
Valentina Pitardi United Kingdom
Hailian Qiu China
Zhao Pan China
Evert Van den Broeck Belgium
Elisa B. Schweiger United Kingdom
Roberta De Cicco Italy
Linwan Wu United States
Vik Naidoo Australia
Felipe Thomaz relative to Udo Gottlieb Australia Udo Gottlieb's profile →
Citations per field
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Citations per year

Countries citing papers authored by Felipe Thomaz

Since Specialization
Citations

This map shows the geographic impact of Felipe Thomaz's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Felipe Thomaz with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Felipe Thomaz more than expected).

Fields of papers citing papers by Felipe Thomaz

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Felipe Thomaz. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Felipe Thomaz. The network helps show where Felipe Thomaz may publish in the future.

Co-authors

The 23 scholars most cited alongside Felipe Thomaz, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Felipe Thomaz Line = papers co-authored together Felipe Thomaz links everyone, so they are left out of the graph.

All Works

14 of 14 papers shown
#Work
1
Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
Hit paper breakdown →
2021451
2 2019132
3 202273
4 201342
5 20227
6 20205
7 20203
8 20232
9 20212
10 20211
11 20151
12 20231
13 20231
14 20150

About Felipe Thomaz

Felipe Thomaz is a scholar working on Sociology and Political Science, Marketing, Information Systems, Statistical and Nonlinear Physics and Ecology, having authored 14 papers that have together received 721 indexed citations. Recurring topics across this work include Digital Marketing and Social Media (4 papers), Wildlife Ecology and Conservation (2 papers), Spam and Phishing Detection (2 papers), Cybercrime and Law Enforcement Studies (2 papers), Privacy, Security, and Data Protection (2 papers), Consumer Behavior in Brand Consumption and Identification (2 papers), Customer Service Quality and Loyalty (2 papers) and Consumer Retail Behavior Studies (2 papers). The work is most often cited by research in Marketing (197 citations), Information Systems and Management (130 citations), Artificial Intelligence (401 citations), Sociology and Political Science (329 citations) and Applied Psychology (33 citations). Felipe Thomaz has collaborated with scholars based in United Kingdom, United States and Israel. Frequent co-authors include Andrew T. Stephen, Rhonda Hadi, Cammy Crolic, Carolina Salge, John Hulland, Elena Karahanna, Vanitha Swaminathan, Christopher Groening, Vikas Mittal and J. Jeffrey Inman. Their work appears in journals such as Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Service Research, Journal of International Marketing and Conservation Science and Practice.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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