Tom J. Brown
Impact in
- Marketing top 0.05%
- Consumer Behavior in Brand Consumption and Identification
- Environmental Sustainability in Business
- Consumer Retail Behavior Studies
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
Papers in
-
- Customer Service Quality and Loyalty 24
- Job Satisfaction and Organizational Behavior 11
- Management and Organizational Studies 4
- Marketing 20
- Consumer Behavior in Brand Consumption and Identification 12
- Co-authors
- Peter A. Dacin (5 shared papers)Gilbert A. Churchill (3 shared papers)John C. Mowen (6 shared papers)D. Todd Donavan (3 shared papers)J. Paul Peter (2 shared papers)Jane W. Licata (2 shared papers)Alex R. Zablah (7 shared papers)Brad D. Carlson (2 shared papers)
- Journals
- Corporate Reputation Review (5 papers)Journal of Marketing (4 papers)Journal of the Academy of Marketing Science (4 papers)Journal of Retailing (3 papers)Journal of Business Research (2 papers)
- Partner nations
- United StatesNetherlandsCanada
In The Last Decade
Tom J. Brown
49 papers receiving 8.8k citations
Tom J. Brown's Hit Papers
Peers
Comparison fields: 5 of 140
- Marketing 5.5k
- Organizational Behavior and Human Resource Management 5.1k
- Strategy and Management 3.6k
- Information Systems and Management 1.5k
- Tourism, Leisure and Hospitality Management 143
Countries citing papers authored by Tom J. Brown
This map shows the geographic impact of Tom J. Brown's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Tom J. Brown with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Tom J. Brown more than expected).
Fields of papers citing papers by Tom J. Brown
This network shows the impact of papers produced by Tom J. Brown. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Tom J. Brown. The network helps show where Tom J. Brown may publish in the future.
Co-authors
The 25 scholars most cited alongside Tom J. Brown, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 52 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | The Company and the Product: Corporate Associations and Consumer Product Responses Hit paper breakdown → | 1997 | 2441 |
| 2 | The Company and the Product: Corporate Associations and Consumer Product Responses Hit paper breakdown → | 1997 | 1716 |
| 3 | Improving the measurement of service quality Hit paper breakdown → | 1993 | 912 |
| 4 | Spreading the Word: Investigating Antecedents of Consumers' Positive Word-of-Mouth Intentions and Behaviors in a Retailing Context Hit paper breakdown → | 2005 | 851 |
| 5 | The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings Hit paper breakdown → | 2002 | 828 |
| 6 | Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors Hit paper breakdown → | 2003 | 678 |
| 7 | 1993 | 431 | |
| 8 | 2012 | 310 | |
| 9 | Basic Marketing Research | 1988 | 301 |
| 10 | 2007 | 280 | |
| 11 | 2003 | 155 | |
| 12 | 1998 | 127 | |
| 13 | 2016 | 120 | |
| 14 | 2002 | 87 | |
| 15 | 2016 | 82 | |
| 16 | 2003 | 81 | |
| 17 | 2001 | 64 | |
| 18 | 2014 | 60 | |
| 19 | 1993 | 52 | |
| 20 | 1994 | 44 |
About Tom J. Brown
Tom J. Brown is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Strategy and Management, Electrical and Electronic Engineering and Sociology and Political Science, having authored 52 papers that have together received 10.0k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (24 papers), Corporate Identity and Reputation (12 papers), Consumer Behavior in Brand Consumption and Identification (12 papers), Job Satisfaction and Organizational Behavior (11 papers), Advancements in Photolithography Techniques (5 papers), Management and Organizational Studies (4 papers), Semiconductor materials and devices (4 papers) and Advancements in Semiconductor Devices and Circuit Design (4 papers). The work is most often cited by research in Marketing (5.5k citations), Organizational Behavior and Human Resource Management (5.1k citations), Strategy and Management (3.6k citations), Information Systems and Management (1.5k citations) and Tourism, Leisure and Hospitality Management (143 citations). Tom J. Brown has collaborated with scholars based in United States, Netherlands and Canada. Frequent co-authors include Peter A. Dacin, Gilbert A. Churchill, John C. Mowen, D. Todd Donavan, J. Paul Peter, Jane W. Licata, Alex R. Zablah, Brad D. Carlson, Tracy A. Suter and Darrell E. Bartholomew. Their work appears in journals such as Corporate Reputation Review, Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Retailing and Journal of Business Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.