Michael T. Krush
Impact in
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
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- Technology Adoption and User Behaviour
Papers in
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- Customer Service Quality and Loyalty 11
- Job Satisfaction and Organizational Behavior 5
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- Digital Marketing and Social Media 8
- Co-authors
- Raj Agnihotri (11 shared papers)Michael Y. Hu (1 shared paper)Rebecca Dingus (1 shared paper)Kevin J. Trainor (5 shared papers)Omar S. Itani (2 shared papers)Gerrard Macintosh (2 shared papers)Fernando Jaramillo (1 shared paper)Colin B. Gabler (1 shared paper)
- Journals
- Industrial Marketing Management (3 papers)Journal of Business and Industrial Marketing (3 papers)Journal of Business Research (3 papers)Journal of Personal Selling and Sales Management (2 papers)The Journal of Marketing Theory and Practice (1 paper)
- Partner nations
- United StatesLebanonLatvia
In The Last Decade
Michael T. Krush
20 papers receiving 1.0k citations
Michael T. Krush's Hit Papers
Peers
Comparison fields: 5 of 72
- Organizational Behavior and Human Resource Management 492
- Information Systems and Management 306
- Marketing 316
- Strategy and Management 243
- Communication 102
Countries citing papers authored by Michael T. Krush
This map shows the geographic impact of Michael T. Krush's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael T. Krush with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael T. Krush more than expected).
Fields of papers citing papers by Michael T. Krush
This network shows the impact of papers produced by Michael T. Krush. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael T. Krush. The network helps show where Michael T. Krush may publish in the future.
Co-authors
The 23 scholars most cited alongside Michael T. Krush, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 21 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Social media: Influencing customer satisfaction in B2B sales Hit paper breakdown → | 2015 | 406 |
| 2 | 2017 | 125 | |
| 3 | 2020 | 85 | |
| 4 | 2014 | 71 | |
| 5 | 2015 | 69 | |
| 6 | 2014 | 54 | |
| 7 | 2013 | 43 | |
| 8 | 2012 | 41 | |
| 9 | 2015 | 32 | |
| 10 | 2016 | 30 | |
| 11 | 2013 | 23 | |
| 12 | 2013 | 20 | |
| 13 | 2017 | 19 | |
| 14 | 2020 | 12 | |
| 15 | 2022 | 12 | |
| 16 | 2018 | 9 | |
| 17 | Value Creation Within The Sales-Marketing Interface: The Varied Approaches to Integration | 2014 | 4 |
| 18 | We Happy Few: Redefining Community in Marketing | 2008 | 2 |
| 19 | 2025 | 2 | |
| 20 | The dispersion of marketing capabilities and its effects on marketing strategy execution, business relationships and business unit performance | 2009 | 2 |
About Michael T. Krush
Michael T. Krush is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science, Strategy and Management, Marketing and Information Systems and Management, having authored 21 papers that have together received 1.1k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (11 papers), Digital Marketing and Social Media (8 papers), Job Satisfaction and Organizational Behavior (5 papers), Consumer Behavior in Brand Consumption and Identification (4 papers), Innovation and Knowledge Management (3 papers), Business Strategy and Innovation (3 papers), Management and Marketing Education (2 papers) and Technology Adoption and User Behaviour (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (492 citations), Information Systems and Management (306 citations), Marketing (316 citations), Strategy and Management (243 citations) and Communication (102 citations). Michael T. Krush has collaborated with scholars based in United States, Lebanon and Latvia. Frequent co-authors include Raj Agnihotri, Michael Y. Hu, Rebecca Dingus, Kevin J. Trainor, Omar S. Itani, Gerrard Macintosh, Fernando Jaramillo, Colin B. Gabler, Amit Saini and Ravipreet S. Sohi. Their work appears in journals such as Industrial Marketing Management, Journal of Business and Industrial Marketing, Journal of Business Research, Journal of Personal Selling and Sales Management and The Journal of Marketing Theory and Practice.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.