Mark Leach
Impact in
-
- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Marketing top 2%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
Papers in
-
- Customer Service Quality and Loyalty 17
- Job Satisfaction and Organizational Behavior 6
- Marketing 13
- Consumer Behavior in Brand Consumption and Identification 9
- Environmental Sustainability in Business 3
- Co-authors
- Annie H. Liu (13 shared papers)Mark Grether (5 shared papers)Hans H. Bauer (6 shared papers)Wesley J. Johnston (2 shared papers)Kenneth L. Bernhardt (1 shared paper)Martin Fishbein (2 shared papers)Michael Hennessy (1 shared paper)Earl D. Honeycutt (1 shared paper)
- Journals
- Industrial Marketing Management (6 papers)Journal of Personal Selling and Sales Management (6 papers)Journal of Business and Industrial Marketing (3 papers)Journal of Relationship Marketing (2 papers)Journal of Business-to-Business Marketing (1 paper)
- Partner nations
- United StatesNew ZealandGermany
In The Last Decade
Mark Leach
30 papers receiving 1.2k citations
Peers
Comparison fields: 5 of 79
- Organizational Behavior and Human Resource Management 740
- Marketing 458
- Information Systems and Management 317
- Strategy and Management 365
- Management Information Systems 188
Countries citing papers authored by Mark Leach
This map shows the geographic impact of Mark Leach's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mark Leach with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mark Leach more than expected).
Fields of papers citing papers by Mark Leach
This network shows the impact of papers produced by Mark Leach. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mark Leach. The network helps show where Mark Leach may publish in the future.
Co-authors
The 21 scholars most cited alongside Mark Leach, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 32 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2002 | 316 | |
| 2 | 1999 | 284 | |
| 3 | 2001 | 160 | |
| 4 | 2003 | 145 | |
| 5 | 2021 | 85 | |
| 6 | 2001 | 41 | |
| 7 | 2003 | 41 | |
| 8 | 2005 | 35 | |
| 9 | 1998 | 35 | |
| 10 | 2005 | 33 | |
| 11 | 2002 | 30 | |
| 12 | 2015 | 22 | |
| 13 | 2023 | 19 | |
| 14 | 2014 | 16 | |
| 15 | 2008 | 14 | |
| 16 | 2013 | 12 | |
| 17 | Considering Culture to Win Back Lost Customers: Comparing Chinese and American Consumers | 2012 | 7 |
| 18 | 2009 | 7 | |
| 19 | 2023 | 7 | |
| 20 | 2020 | 7 |
About Mark Leach
Mark Leach is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Sociology and Political Science, Strategy and Management and Management Information Systems, having authored 32 papers that have together received 1.4k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (17 papers), Consumer Behavior in Brand Consumption and Identification (9 papers), Digital Marketing and Social Media (6 papers), Job Satisfaction and Organizational Behavior (6 papers), Technology Adoption and User Behaviour (4 papers), Outsourcing and Supply Chain Management (3 papers), Environmental Sustainability in Business (3 papers) and Digital Innovation in Industries (3 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (740 citations), Marketing (458 citations), Information Systems and Management (317 citations), Strategy and Management (365 citations) and Management Information Systems (188 citations). Mark Leach has collaborated with scholars based in United States, New Zealand and Germany. Frequent co-authors include Annie H. Liu, Mark Grether, Hans H. Bauer, Wesley J. Johnston, Kenneth L. Bernhardt, Martin Fishbein, Michael Hennessy, Earl D. Honeycutt, Ashraf M. Attia and Robert D. Winsor. Their work appears in journals such as Industrial Marketing Management, Journal of Personal Selling and Sales Management, Journal of Business and Industrial Marketing, Journal of Relationship Marketing and Journal of Business-to-Business Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.