Lauren K. Wright
Impact in
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- Management and Marketing Education
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- Customer Service Quality and Loyalty
Papers in
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- Management and Marketing Education 4
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- Customer Service Quality and Loyalty 2
- Employee Performance and Motivation 1
- Co-authors
- Christopher Lovelock (2 shared papers)Dwayne D. Gremler (1 shared paper)Susan M. Keaveney (1 shared paper)K. Douglas Hoffman (1 shared paper)Mary Jo Bitner (1 shared paper)Valarie A. Zeithaml (1 shared paper)Daniel R. Toy (3 shared papers)Kenneth J. Chapman (2 shared papers)
- Journals
- Journal of Marketing Education (4 papers)Thunderbird International Business Review (1 paper)UMI eBooks (1 paper)Marketing Science Institute eBooks (1 paper)
- Partner nations
- United StatesKazakhstanAustralia
In The Last Decade
Lauren K. Wright
10 papers receiving 672 citations
Peers
Comparison fields: 5 of 70
- Management of Technology and Innovation 277
- Organizational Behavior and Human Resource Management 301
- Marketing 271
- Accounting 151
- Information Systems and Management 88
Countries citing papers authored by Lauren K. Wright
This map shows the geographic impact of Lauren K. Wright's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lauren K. Wright with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lauren K. Wright more than expected).
Fields of papers citing papers by Lauren K. Wright
This network shows the impact of papers produced by Lauren K. Wright. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lauren K. Wright. The network helps show where Lauren K. Wright may publish in the future.
Co-authors
The 12 scholars most cited alongside Lauren K. Wright, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | Principles of service marketing and management | 1999 | 406 |
| 2 | 2000 | 149 | |
| 3 | 1994 | 103 | |
| 4 | 2009 | 55 | |
| 5 | Manajemen Pemasaran Jasa | 2005 | 39 |
| 6 | 2004 | 30 | |
| 7 | 2009 | 25 | |
| 8 | 2009 | 7 | |
| 9 | Competing in a deregulated or volatile market | 1987 | 2 |
| 10 | Characterizing successful new business services | 1990 | 1 |
About Lauren K. Wright
Lauren K. Wright is a scholar working on Management of Technology and Innovation, Organizational Behavior and Human Resource Management, Social Psychology, Marketing and Information Systems and Management, having authored 10 papers that have together received 817 indexed citations. Recurring topics across this work include Management and Marketing Education (4 papers), Customer Service Quality and Loyalty (2 papers), Accounting Education and Careers (2 papers), Marketing and Advertising Strategies (2 papers), Evaluation of Teaching Practices (2 papers), Technology Adoption and User Behaviour (2 papers), Team Dynamics and Performance (1 paper) and Employee Performance and Motivation (1 paper). The work is most often cited by research in Management of Technology and Innovation (277 citations), Organizational Behavior and Human Resource Management (301 citations), Marketing (271 citations), Accounting (151 citations) and Information Systems and Management (88 citations). Lauren K. Wright has collaborated with scholars based in United States, Kazakhstan and Australia. Frequent co-authors include Christopher Lovelock, Dwayne D. Gremler, Susan M. Keaveney, K. Douglas Hoffman, Mary Jo Bitner, Valarie A. Zeithaml, Daniel R. Toy, Kenneth J. Chapman, Matthew L. Meuter and Lorraine R. Gardiner. Their work appears in journals such as Journal of Marketing Education, Thunderbird International Business Review, UMI eBooks and Marketing Science Institute eBooks.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.