Susan M. Keaveney

22 papers and 3.6k indexed citations i.

About

Susan M. Keaveney is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Susan M. Keaveney has authored 22 papers receiving a total of 3.6k indexed citations (citations by other indexed papers that have themselves been cited), including 16 papers in Marketing, 14 papers in Organizational Behavior and Human Resource Management and 6 papers in Sociology and Political Science. Recurrent topics in Susan M. Keaveney’s work include Customer Service Quality and Loyalty (13 papers), Consumer Behavior in Brand Consumption and Identification (11 papers) and Consumer Retail Behavior Studies (6 papers). Susan M. Keaveney is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Consumer Behavior in Brand Consumption and Identification (11 papers) and Consumer Retail Behavior Studies (6 papers). Susan M. Keaveney collaborates with scholars based in United States, Switzerland and Germany. Susan M. Keaveney's co-authors include Madhavan Parthasarathy, Kenneth A. Hunt, James E. Nelson, K. Douglas Hoffman, Lauren K. Wright, Dwayne D. Gremler, Andreas Herrmann, Edward J. O’Connor, Raymond F. Zammuto and David Forlani and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of the Academy of Marketing Science.

In The Last Decade

Co-authorship network of co-authors of Susan M. Keaveney i

Fields of papers citing papers by Susan M. Keaveney

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Susan M. Keaveney. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Susan M. Keaveney. The network helps show where Susan M. Keaveney may publish in the future.

Countries citing papers authored by Susan M. Keaveney

Since Specialization
Citations

This map shows the geographic impact of Susan M. Keaveney's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Susan M. Keaveney with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Susan M. Keaveney more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

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