Gordon Burtch

6.0k citations
119 papers · 3.9k · 5 hit papers · h-index 26

Impact in

Papers in

Gordon Burtch

108 papers receiving 3.7k citations

Gordon Burtch's Hit Papers

Estimating the Impact of “Humanizing” Customer Service Chatbots 2021 · 200 citations
2000+4+8Years since publication200400600

Peers

Gordon Burtch
Comparison fields: 5 of 104
  • Management Information Systems 1.6k
  • Marketing 1.5k
  • Information Systems and Management 393
  • Economics and Econometrics 1.4k
  • Communication 316
Replace Jinhong Xie with:
Jinhong Xie United States
Yili Hong United States
Yu Jeffrey Hu United States
Arun Sundararajan United States
Yannis Bakos United States
Bin Gu United States
Rahul Telang United States
Ravi Bapna United States
Martin Spann Germany
Sanjeev Dewan United States
Gordon Burtch relative to Jinhong Xie United States Jinhong Xie's profile →
Citations per field
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Jinhong Xie · 1×
Citations per year

Countries citing papers authored by Gordon Burtch

Since Specialization
Citations

This map shows the geographic impact of Gordon Burtch's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Gordon Burtch with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Gordon Burtch more than expected).

Fields of papers citing papers by Gordon Burtch

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Gordon Burtch. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Gordon Burtch. The network helps show where Gordon Burtch may publish in the future.

Co-authors

The 25 scholars most cited alongside Gordon Burtch, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Gordon Burtch Line = papers co-authored together Gordon Burtch links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 119 papers — load more, or switch the sort, to bring in the rest.

#Work
1
An Empirical Examination of the Antecedents and Consequences of Contribution Patterns in Crowd-Funded Markets
Hit paper breakdown →
2013629
2
Can You Gig It? An Empirical Examination of the Gig Economy and Entrepreneurial Activity
Hit paper breakdown →
2018355
3
Cultural Differences and Geography as Determinants of Online Prosocial Lending1
Hit paper breakdown →
2014319
4
Stimulating Online Reviews by Combining Financial Incentives and Social Norms
Hit paper breakdown →
2017287
5
Estimating the Impact of “Humanizing” Customer Service Chatbots
Hit paper breakdown →
2021200
6 2017153
7 2016129
8 2018116
9 2016114
10 2016108
11 2020103
12 2020102
13 201690
14 201989
15 201880
16 202179
17 201869
18 201269
19
Secret Admirers: An Empirical Examination of Information Hiding and Contribution Dynamics in Online Crowdfunding
201651
20 201551

About Gordon Burtch

Gordon Burtch is a scholar working on Sociology and Political Science, Marketing, Management Information Systems, Economics and Econometrics and Communication, having authored 119 papers that have together received 3.9k indexed citations. Recurring topics across this work include FinTech, Crowdfunding, Digital Finance (37 papers), Digital Marketing and Social Media (31 papers), Sharing Economy and Platforms (26 papers), Microfinance and Financial Inclusion (25 papers), Consumer Market Behavior and Pricing (11 papers), Digital Economy and Work Transformation (11 papers), Transportation and Mobility Innovations (10 papers) and Digital Platforms and Economics (9 papers). The work is most often cited by research in Management Information Systems (1.6k citations), Marketing (1.5k citations), Information Systems and Management (393 citations), Economics and Econometrics (1.4k citations) and Communication (316 citations). Gordon Burtch has collaborated with scholars based in United States, Canada and China. Frequent co-authors include Anindya Ghose, Sunil Wattal, Yili Hong, Brad N. Greenwood, Ni Huang, Seth Carnahan, Ravi Bapna, Vladas Griskevicius, Gautam Ray and Jason Chan. Their work appears in journals such as Journal of the Association for Information Systems, Information Systems Research, Management Science, MIS Quarterly and Journal of Medical Internet Research.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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