Frank Acito
Impact in
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- Customer Service Quality and Loyalty
- Marketing top 2%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Service and Product Innovation
Papers in
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- Customer Service Quality and Loyalty 4
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- Business Strategy and Innovation 1
- Co-authors
- Thomas Gruen (1 shared paper)John O. Summers (1 shared paper)Vijay Khatri (1 shared paper)Hanjoon Lee (3 shared papers)Ronald D. Anderson (2 shared papers)Ralph L. Day (2 shared papers)Rosann L. Spiro (1 shared paper)Daniel C. Smith (1 shared paper)
- Journals
- Journal of Marketing Research (4 papers)Business Horizons (2 papers)Journal of International Business Studies (1 paper)Journal of Personal Selling and Sales Management (1 paper)Journal of Business Research (1 paper)
- Partner nations
- United StatesCanadaSingapore
In The Last Decade
Frank Acito
12 papers receiving 1.0k citations
Frank Acito's Hit Papers
Peers
Comparison fields: 5 of 98
- Organizational Behavior and Human Resource Management 726
- Marketing 505
- Information Systems and Management 229
- Strategy and Management 303
- Management Information Systems 131
Countries citing papers authored by Frank Acito
This map shows the geographic impact of Frank Acito's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Frank Acito with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Frank Acito more than expected).
Fields of papers citing papers by Frank Acito
This network shows the impact of papers produced by Frank Acito. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Frank Acito. The network helps show where Frank Acito may publish in the future.
Co-authors
The 9 scholars most cited alongside Frank Acito, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations Hit paper breakdown → | 2000 | 810 |
| 2 | 2014 | 84 | |
| 3 | 2006 | 71 | |
| 4 | 1996 | 66 | |
| 5 | 1987 | 53 | |
| 6 | 1986 | 32 | |
| 7 | 2008 | 19 | |
| 8 | 1987 | 19 | |
| 9 | 1986 | 18 | |
| 10 | 1997 | 14 | |
| 11 | 2023 | 8 | |
| 12 | Empowering People: Indiana University's Strategic Plan for Information Technology 2009 | 2009 | 1 |
About Frank Acito
Frank Acito is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management, Management Information Systems, Management of Technology and Innovation and Management Science and Operations Research, having authored 12 papers that have together received 1.2k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (4 papers), Management and Marketing Education (2 papers), Quality and Supply Management (1 paper), Accounting Education and Careers (1 paper), Business Strategy and Innovation (1 paper), Big Data and Business Intelligence (1 paper), Consumer Behavior in Brand Consumption and Identification (1 paper) and Psychometric Methodologies and Testing (1 paper). The work is most often cited by research in Organizational Behavior and Human Resource Management (726 citations), Marketing (505 citations), Information Systems and Management (229 citations), Strategy and Management (303 citations) and Management Information Systems (131 citations). Frank Acito has collaborated with scholars based in United States, Canada and Singapore. Frequent co-authors include Thomas Gruen, John O. Summers, Vijay Khatri, Hanjoon Lee, Ronald D. Anderson, Ralph L. Day, Rosann L. Spiro, Daniel C. Smith and Jay D. Lindquist. Their work appears in journals such as Journal of Marketing Research, Business Horizons, Journal of International Business Studies, Journal of Personal Selling and Sales Management and Journal of Business Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.