Frank Acito
Impact in
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- Customer Service Quality and Loyalty
- Marketing top 2%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Service and Product Innovation
Papers in
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- Customer Service Quality and Loyalty 4
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- Advanced Statistical Methods and Models 3
- Statistical Methods and Inference 1
- Co-authors
- Thomas W. Gruen (1 shared paper)John O. Summers (1 shared paper)Vijay Kumar Khatri (1 shared paper)Hanjoon Lee (3 shared papers)Ronald D. Anderson (2 shared papers)Ralph L. Day (2 shared papers)Rosann L. Spiro (1 shared paper)Daniel C. Smith (1 shared paper)
- Journals
- Journal of Marketing Research (4 papers)Business Horizons (2 papers)Journal of Marketing (1 paper)Journal of Business Research (1 paper)Journal of Personal Selling and Sales Management (1 paper)
- Partner nations
- United StatesCanadaSingapore
In The Last Decade
Frank Acito
16 papers receiving 1.1k citations
Peers
Comparison fields: 5 of 107
- Organizational Behavior and Human Resource Management 742
- Marketing 520
- Information Systems and Management 236
- Strategy and Management 324
- Management Information Systems 146
Countries citing papers authored by Frank Acito
This map shows the geographic impact of Frank Acito's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Frank Acito with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Frank Acito more than expected).
Fields of papers citing papers by Frank Acito
This network shows the impact of papers produced by Frank Acito. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Frank Acito. The network helps show where Frank Acito may publish in the future.
Co-authors
The 9 scholars most cited alongside Frank Acito, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2000 | 837 | |
| 2 | 2014 | 104 | |
| 3 | 2006 | 80 | |
| 4 | 1996 | 65 | |
| 5 | 1987 | 52 | |
| 6 | 1986 | 35 | |
| 7 | 2008 | 24 | |
| 8 | 2023 | 23 | |
| 9 | 1987 | 20 | |
| 10 | 1986 | 19 | |
| 11 | 1997 | 14 | |
| 12 | 2023 | 11 | |
| 13 | 2023 | 9 | |
| 14 | 2023 | 4 | |
| 15 | 2023 | 2 | |
| 16 | 2023 | 1 |
About Frank Acito
Frank Acito is a scholar working on Organizational Behavior and Human Resource Management, Statistics and Probability, Management Information Systems, Management Science and Operations Research and Management of Technology and Innovation, having authored 16 papers that have together received 1.3k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (4 papers), Big Data and Business Intelligence (3 papers), Advanced Statistical Methods and Models (3 papers), Management and Marketing Education (2 papers), Forecasting Techniques and Applications (2 papers), International Business and FDI (1 paper), Economic and Technological Systems Analysis (1 paper) and Statistical Methods and Inference (1 paper). The work is most often cited by research in Organizational Behavior and Human Resource Management (742 citations), Marketing (520 citations), Information Systems and Management (236 citations), Strategy and Management (324 citations) and Management Information Systems (146 citations). Frank Acito has collaborated with scholars based in United States, Canada and Singapore. Frequent co-authors include Thomas W. Gruen, John O. Summers, Vijay Kumar Khatri, Hanjoon Lee, Ronald D. Anderson, Ralph L. Day, Rosann L. Spiro, Daniel C. Smith and Jay D. Lindquist. Their work appears in journals such as Journal of Marketing Research, Business Horizons, Journal of Marketing, Journal of Business Research and Journal of Personal Selling and Sales Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.