F. Robert Dwyer
Impact in
-
- Customer Service Quality and Loyalty
- Marketing top 0.05%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
Papers in
-
- Customer Service Quality and Loyalty 15
-
- Innovation and Knowledge Management 6
- Business Strategy and Innovation 6
- Co-authors
- Sejo Oh (8 shared papers)Paul H. Schurr (3 shared papers)Eugene Sivadas (2 shared papers)Orville C. Walker (2 shared papers)James T. Simpson (2 shared papers)Robert A. Robicheaux (2 shared papers)M. Ann Welsh (1 shared paper)Brett A. Boyle (1 shared paper)
- Journals
- Journal of Marketing (12 papers)Journal of Marketing Research (6 papers)Journal of Business-to-Business Marketing (1 paper)Journal of Business and Industrial Marketing (1 paper)Management Science (1 paper)
- Partner nations
- United StatesLatviaNorway
In The Last Decade
F. Robert Dwyer
41 papers receiving 11.0k citations
F. Robert Dwyer's Hit Papers
Peers
Comparison fields: 5 of 106
- Organizational Behavior and Human Resource Management 7.9k
- Marketing 4.7k
- Strategy and Management 5.6k
- Management Information Systems 2.8k
- Information Systems and Management 1.7k
Countries citing papers authored by F. Robert Dwyer
This map shows the geographic impact of F. Robert Dwyer's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by F. Robert Dwyer with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites F. Robert Dwyer more than expected).
Fields of papers citing papers by F. Robert Dwyer
This network shows the impact of papers produced by F. Robert Dwyer. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by F. Robert Dwyer. The network helps show where F. Robert Dwyer may publish in the future.
Co-authors
The 24 scholars most cited alongside F. Robert Dwyer, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 44 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Developing Buyer-Seller Relationships Hit paper breakdown → | 1987 | 5819 |
| 2 | Developing Buyer-Seller Relationships Hit paper breakdown → | 1987 | 2747 |
| 3 | An Examination of Organizational Factors Influencing New Product Success in Internal and Alliance-Based Processes Hit paper breakdown → | 2000 | 758 |
| 4 | 1987 | 456 | |
| 5 | 1992 | 348 | |
| 6 | 1997 | 297 | |
| 7 | 1985 | 248 | |
| 8 | 1981 | 220 | |
| 9 | 1988 | 220 | |
| 10 | 1987 | 212 | |
| 11 | 1992 | 180 | |
| 12 | 1989 | 157 | |
| 13 | 1985 | 120 | |
| 14 | Business Marketing: Connecting Strategy, Relationships, and Learning | 1998 | 115 |
| 15 | 1995 | 110 | |
| 16 | 1988 | 98 | |
| 17 | 1981 | 98 | |
| 18 | 1989 | 96 | |
| 19 | 1984 | 44 | |
| 20 | 1992 | 34 |
About F. Robert Dwyer
F. Robert Dwyer is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management, Marketing, Sociology and Political Science and Economics and Econometrics, having authored 44 papers that have together received 12.6k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (15 papers), Psychology of Social Influence (7 papers), Innovation and Knowledge Management (6 papers), Business Strategy and Innovation (6 papers), Corporate Finance and Governance (5 papers), Consumer Market Behavior and Pricing (5 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Experimental Behavioral Economics Studies (3 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (7.9k citations), Marketing (4.7k citations), Strategy and Management (5.6k citations), Management Information Systems (2.8k citations) and Information Systems and Management (1.7k citations). F. Robert Dwyer has collaborated with scholars based in United States, Latvia and Norway. Frequent co-authors include Sejo Oh, Paul H. Schurr, Eugene Sivadas, Orville C. Walker, James T. Simpson, Robert A. Robicheaux, M. Ann Welsh, Brett A. Boyle, David L. Blenkhorn and Michiel R. Leenders. Their work appears in journals such as Journal of Marketing, Journal of Marketing Research, Journal of Business-to-Business Marketing, Journal of Business and Industrial Marketing and Management Science.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.