David Bejou
Impact in
-
- Customer Service Quality and Loyalty
- Marketing top 1%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
Papers in
-
- Customer Service Quality and Loyalty 24
- Marketing 19
- Customer churn and segmentation 11
- Consumer Behavior in Brand Consumption and Identification 6
- Consumer Retail Behavior Studies 6
- Consumer Market Behavior and Pricing 5
- Co-authors
- Adrian Palmer (10 shared papers)Barry Wray (2 shared papers)Thomas N. Ingram (1 shared paper)Christine Ennew (2 shared papers)Bo Edvardsson (2 shared papers)B. Ramaseshan (1 shared paper)Subhash C. Jain (1 shared paper)Joseph Pancras (1 shared paper)
- Journals
- Journal of Relationship Marketing (19 papers)Psychology and Marketing (2 papers)Journal of Services Marketing (2 papers)Journal of Travel Research (1 paper)Transportation Journal (1 paper)
- Partner nations
- United StatesUnited KingdomTürkiye
In The Last Decade
David Bejou
38 papers receiving 1.4k citations
Peers
Comparison fields: 5 of 90
- Organizational Behavior and Human Resource Management 1.2k
- Marketing 778
- Tourism, Leisure and Hospitality Management 66
- Information Systems and Management 297
- Strategy and Management 360
Countries citing papers authored by David Bejou
This map shows the geographic impact of David Bejou's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by David Bejou with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites David Bejou more than expected).
Fields of papers citing papers by David Bejou
This network shows the impact of papers produced by David Bejou. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by David Bejou. The network helps show where David Bejou may publish in the future.
Co-authors
The 17 scholars most cited alongside David Bejou, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 41 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 1995 | 248 | |
| 2 | 1996 | 244 | |
| 3 | 1994 | 232 | |
| 4 | 1998 | 217 | |
| 5 | 1998 | 179 | |
| 6 | 1994 | 151 | |
| 7 | 1996 | 79 | |
| 8 | 2006 | 64 | |
| 9 | 1997 | 54 | |
| 10 | 1995 | 52 | |
| 11 | 2006 | 20 | |
| 12 | 1994 | 17 | |
| 13 | 2016 | 13 | |
| 14 | 2006 | 12 | |
| 15 | BIRTH, MARRIAGE, LIFE, AND DEATH: A LIFE-CYCLE APPROACH FOR EXAMINING THE DEREGULATED U.S. AIRLINE INDUSTRY | 1992 | 11 |
| 16 | 2012 | 11 | |
| 17 | 2007 | 10 | |
| 18 | 2004 | 10 | |
| 19 | 2006 | 9 | |
| 20 | 2008 | 9 |
About David Bejou
David Bejou is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Strategy and Management, Information Systems and Management and Sociology and Political Science, having authored 41 papers that have together received 1.7k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (24 papers), Customer churn and segmentation (11 papers), Consumer Behavior in Brand Consumption and Identification (6 papers), Consumer Retail Behavior Studies (6 papers), Consumer Market Behavior and Pricing (5 papers), Attachment and Relationship Dynamics (3 papers), Ethics in Business and Education (3 papers) and Technology Adoption and User Behaviour (3 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (1.2k citations), Marketing (778 citations), Tourism, Leisure and Hospitality Management (66 citations), Information Systems and Management (297 citations) and Strategy and Management (360 citations). David Bejou has collaborated with scholars based in United States, United Kingdom and Türkiye. Frequent co-authors include Adrian Palmer, Barry Wray, Thomas N. Ingram, Christine Ennew, Bo Edvardsson, B. Ramaseshan, Subhash C. Jain, Joseph Pancras, Charlotte H. Mason and Gopalkrishnan R. Iyer. Their work appears in journals such as Journal of Relationship Marketing, Psychology and Marketing, Journal of Services Marketing, Journal of Travel Research and Transportation Journal.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.