Kristina Heinonen

50 papers and 2.8k indexed citations i.

About

Kristina Heinonen is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Kristina Heinonen has authored 50 papers receiving a total of 2.8k indexed citations (citations by other indexed papers that have themselves been cited), including 43 papers in Marketing, 38 papers in Organizational Behavior and Human Resource Management and 19 papers in Sociology and Political Science. Recurrent topics in Kristina Heinonen’s work include Customer Service Quality and Loyalty (37 papers), Service and Product Innovation (33 papers) and Consumer Retail Behavior Studies (19 papers). Kristina Heinonen is often cited by papers focused on Customer Service Quality and Loyalty (37 papers), Service and Product Innovation (33 papers) and Consumer Retail Behavior Studies (19 papers). Kristina Heinonen collaborates with scholars based in Finland, United States and Norway. Kristina Heinonen's co-authors include Tore Strandvik, Jacob Mickelsson, Per Andersson, Erik Sundström, Bo Edvardsson, Päivi Voima, Jos Lemmink, Christian Grönroos, Werner H. Kunz and Elina Jaakkola and has published in prestigious journals such as Journal of Business Research, Journal of Travel Research and Journal of Retailing and Consumer Services.

In The Last Decade

Co-authorship network of co-authors of Kristina Heinonen i

Fields of papers citing papers by Kristina Heinonen

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Kristina Heinonen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Kristina Heinonen. The network helps show where Kristina Heinonen may publish in the future.

Countries citing papers authored by Kristina Heinonen

Since Specialization
Citations

This map shows the geographic impact of Kristina Heinonen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Kristina Heinonen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Kristina Heinonen more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

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2025