Service Business

530 papers and 9.6k indexed citations i.

About

The 530 papers published in Service Business in the last decades have received a total of 9.6k indexed citations. Papers published in Service Business usually cover Organizational Behavior and Human Resource Management (252 papers), Marketing (224 papers) and Sociology and Political Science (181 papers) specifically the topics of Customer Service Quality and Loyalty (211 papers), Digital Marketing and Social Media (127 papers) and Technology Adoption and User Behaviour (90 papers). The most active scholars publishing in Service Business are DonHee Lee, Sang M. Lee, Sang-Gun Lee, Silvana Trimi and Le Nguyen Hau.

In The Last Decade

Rankless by CCL
2025