Service Business

544 papers and 10.3k indexed citations i.

About

The 544 papers published in Service Business in the last decades have received a total of 10.3k indexed citations. Papers published in Service Business usually cover Organizational Behavior and Human Resource Management (258 papers), Marketing (233 papers) and Sociology and Political Science (190 papers) specifically the topics of Customer Service Quality and Loyalty (217 papers), Digital Marketing and Social Media (134 papers) and Technology Adoption and User Behaviour (93 papers). The most active scholars publishing in Service Business are DonHee Lee, Gary Akehurst, Sang M. Lee, Silvana Trimi, Yonghwi Noh, Le Nguyen Hau, Phạm Ngọc Thúy, Francisco Más‐Verdú, T. Ramayah and David L. Olson.

In The Last Decade

Fields of papers published in Service Business

Since Specialization
EngineeringComputer SciencePhysics and AstronomyMathematicsEarth and Planetary SciencesEnergyEnvironmental ScienceMaterials ScienceChemical EngineeringChemistryAgricultural and Biological SciencesVeterinaryDecision SciencesArts and HumanitiesBusiness, Management and AccountingSocial SciencesPsychologyEconomics, Econometrics and FinanceHealth ProfessionsDentistryMedicineBiochemistry, Genetics and Molecular BiologyNeuroscienceNursingImmunology and MicrobiologyPharmacology, Toxicology and Pharmaceutics

This network shows the specialization of papers published in Service Business. Nodes represent fields, and links connect fields that are likely to share authors.

Countries where authors publish in Service Business

Since Specialization
Total citations of papers

This map shows the geographic distribution of research published in Service Business. It shows the number of citations received by papers published by authors working in each country. You can also color the map by specialization and compare the number of papers published in Service Business with the expected number of papers based on a country's size and research output (numbers larger than one mean the country's share of papers is larger than expected).

Rankless by CCL
2025