Rhett H. Walker
Impact in
-
- Technology Adoption and User Behaviour
-
- Customer Service Quality and Loyalty
Papers in
-
- Customer Service Quality and Loyalty 11
-
- Consumer Retail Behavior Studies 4
- Service and Product Innovation 3
- Marketing and Advertising Strategies 2
- Sharing Economy and Platforms 1
- Co-authors
- Lester W. Johnson (8 shared papers)Heather Francis (2 shared papers)R Hecker (1 shared paper)Margaret Craig‐Lees (1 shared paper)Paul G. Patterson (2 shared papers)Christopher Lovelock (2 shared papers)Paul M. Patterson (1 shared paper)Dallas Hanson (2 shared papers)
- Journals
- Journal of Services Marketing (2 papers)European Journal of Marketing (1 paper)Journal of Macromarketing (1 paper)International Journal of Service Industry Management (1 paper)Journal of Marketing Management (1 paper)
- Partner nations
- Australia
In The Last Decade
Rhett H. Walker
17 papers receiving 727 citations
Peers
Comparison fields: 5 of 75
- Information Systems and Management 356
- Organizational Behavior and Human Resource Management 503
- Marketing 428
- Tourism, Leisure and Hospitality Management 16
- Strategy and Management 149
Countries citing papers authored by Rhett H. Walker
This map shows the geographic impact of Rhett H. Walker's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Rhett H. Walker with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Rhett H. Walker more than expected).
Fields of papers citing papers by Rhett H. Walker
This network shows the impact of papers produced by Rhett H. Walker. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Rhett H. Walker. The network helps show where Rhett H. Walker may publish in the future.
Co-authors
The 13 scholars most cited alongside Rhett H. Walker, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2002 | 219 | |
| 2 | 2006 | 163 | |
| 3 | Services marketing: An Asia-pacific perspective | 2001 | 104 |
| 4 | Services marketing : an Asia-Pacific and Australian perspective | 2004 | 78 |
| 5 | 2006 | 68 | |
| 6 | 2009 | 51 | |
| 7 | Services marketing : Australia and New Zealand | 1998 | 46 |
| 8 | 2009 | 34 | |
| 9 | 1998 | 32 | |
| 10 | 1998 | 23 | |
| 11 | 2005 | 22 | |
| 12 | 2004 | 13 | |
| 13 | 2003 | 9 | |
| 14 | 2004 | 6 | |
| 15 | 2005 | 6 | |
| 16 | 2007 | 2 | |
| 17 | 2005 | 2 |
About Rhett H. Walker
Rhett H. Walker is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Sociology and Political Science, Information Systems and Management and Strategy and Management, having authored 17 papers that have together received 878 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (11 papers), Technology Adoption and User Behaviour (5 papers), Consumer Retail Behavior Studies (4 papers), Digital Marketing and Social Media (3 papers), Service and Product Innovation (3 papers), International Business and FDI (2 papers), Marketing and Advertising Strategies (2 papers) and Sharing Economy and Platforms (1 paper). The work is most often cited by research in Information Systems and Management (356 citations), Organizational Behavior and Human Resource Management (503 citations), Marketing (428 citations), Tourism, Leisure and Hospitality Management (16 citations) and Strategy and Management (149 citations). Rhett H. Walker has collaborated with scholars based in Australia. Frequent co-authors include Lester W. Johnson, Heather Francis, R Hecker, Margaret Craig‐Lees, Paul G. Patterson, Christopher Lovelock, Paul M. Patterson, Dallas Hanson, John Gountas and Lindsay Nelson. Their work appears in journals such as Journal of Services Marketing, European Journal of Marketing, Journal of Macromarketing, International Journal of Service Industry Management and Journal of Marketing Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.