Jillian Dawes Farquhar

30 papers and 705 indexed citations i.

Jillian Dawes Farquhar has authored 30 papers that have received a total of 705 indexed citations. This includes 24 papers in Organizational Behavior and Human Resource Management, 16 papers in Marketing and 7 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (20 papers), Consumer Retail Behavior Studies (11 papers) and Service and Product Innovation (5 papers). Jillian Dawes Farquhar is often cited by papers focused on Customer Service Quality and Loyalty (20 papers), Consumer Retail Behavior Studies (11 papers) and Service and Product Innovation (5 papers) and collaborates with scholars based in United Kingdom, South Africa and Taiwan. Jillian Dawes Farquhar's co-authors include Julie Robson, Stephen W. Wang, Jane D. Brown, Maher Kachour and Jennifer Rowley and has published in prestigious journals such as Journal of Business Research, Industrial Marketing Management and European Journal of Marketing.