Matthew O’Brien

19 papers and 1.4k indexed citations i.

About

Matthew O’Brien has authored 19 papers that have received a total of 1.4k indexed citations. This includes 12 papers in Organizational Behavior and Human Resource Management, 8 papers in Marketing and 5 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (10 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Service and Product Innovation (3 papers). Matthew O’Brien is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Service and Product Innovation (3 papers) and collaborates with scholars based in United States, Kazakhstan and New Zealand. Matthew O’Brien's co-authors include Robert F. Lusch, Stephen L. Vargo, Soyeon Shim, David A. Griffith and Kathy Pezdek and has published in prestigious journals such as Journal of Business Research, Expert Systems with Applications and Journal of the Academy of Marketing Science.

In The Last Decade

Fields of papers published by Matthew O’Brien

Since Specialization
EngineeringComputer SciencePhysics and AstronomyMathematicsEarth and Planetary SciencesEnergyEnvironmental ScienceMaterials ScienceChemical EngineeringChemistryAgricultural and Biological SciencesVeterinaryDecision SciencesArts and HumanitiesBusiness, Management and AccountingSocial SciencesPsychologyEconomics, Econometrics and FinanceHealth ProfessionsDentistryMedicineBiochemistry, Genetics and Molecular BiologyNeuroscienceNursingImmunology and MicrobiologyPharmacology, Toxicology and Pharmaceutics

Countries citing papers authored by Matthew O’Brien

Since Specialization
Citations
Rankless by CCL
2025