Jonathan Lee

1.7k citations
32 papers · 1.2k · 1 hit paper · h-index 12

Impact in

Papers in

Jonathan Lee

32 papers receiving 1.0k citations

Jonathan Lee's Hit Papers

The impact of switching costs on the customer satisfaction‐loyalty link: mobile phone service in France 2001 · 637 citations
6370+8+16Years since publication200400600

Peers

Jonathan Lee
Comparison fields: 5 of 109
  • Marketing 647
  • Organizational Behavior and Human Resource Management 589
  • Information Systems and Management 266
  • Tourism, Leisure and Hospitality Management 17
  • General Decision Sciences 20
Replace Michael Nayat Young with:
Michael Nayat Young Philippines
Rex S. Toh United States
Hing Po Lo Hong Kong
Didier Soopramanien United Kingdom
Lorenzo Masiero Hong Kong
Graziano Abrate Italy
Hueiju Yu Taiwan
Moon-Koo Kim South Korea
Şafak Aksoy Türkiye
David C. Bojanic United States
Jonathan Lee relative to Michael Nayat Young Philippines Michael Nayat Young's profile →
Citations per field
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Michael Nayat Young · 1×
Citations per year

Countries citing papers authored by Jonathan Lee

Since Specialization
Citations

This map shows the geographic impact of Jonathan Lee's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jonathan Lee with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jonathan Lee more than expected).

Fields of papers citing papers by Jonathan Lee

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jonathan Lee. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jonathan Lee. The network helps show where Jonathan Lee may publish in the future.

Co-authors

The 25 scholars most cited alongside Jonathan Lee, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Jonathan Lee Line = papers co-authored together Jonathan Lee links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown

Showing the 20 most-cited of 32 papers — load more, or switch the sort, to bring in the rest.

#Work
1
The impact of switching costs on the customer satisfaction‐loyalty link: mobile phone service in France
Hit paper breakdown →
2001637
2 1996144
3 201973
4 200649
5 200642
6 201041
7 202234
8 201129
9 201324
10 201723
11 201113
12
The development of the noncommunicable diseases emergency health kit.
201811
13 201411
14 202110
15 20148
16 20156
17 20096
18 20196
19
The Influence of Switching Costs on Customer Retention: a Study of the Cell Phone Market in France
19995
20 20185

About Jonathan Lee

Jonathan Lee is a scholar working on Economics and Econometrics, Marketing, Organizational Behavior and Human Resource Management, Renewable Energy, Sustainability and the Environment and Safety, Risk, Reliability and Quality, having authored 32 papers that have together received 1.2k indexed citations. Recurring topics across this work include Consumer Market Behavior and Pricing (7 papers), Economic and Environmental Valuation (6 papers), Energy, Environment, and Transportation Policies (5 papers), Customer Service Quality and Loyalty (5 papers), Energy Efficiency and Management (4 papers), Urban Transport and Accessibility (3 papers), Climate Change Policy and Economics (3 papers) and Injury Epidemiology and Prevention (3 papers). The work is most often cited by research in Marketing (647 citations), Organizational Behavior and Human Resource Management (589 citations), Information Systems and Management (266 citations), Tourism, Leisure and Hospitality Management (17 citations) and General Decision Sciences (20 citations). Jonathan Lee has collaborated with scholars based in United States, Canada and United Kingdom. Frequent co-authors include Janghyuk Lee, Lawrence Feick, Wagner A. Kamakura, Byung-Do Kim, E. Mark Curtis, Heungsun Hwang, Laura O. Taylor, Maureen Morrin, Pradeep K. Chintagunta and Greg M. Allenby. Their work appears in journals such as Journal of Services Marketing, Energy Economics, European Journal of Marketing, Resource and Energy Economics and Accident Analysis & Prevention.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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