Dennis E. Garrett
Impact in
- Marketing top 1%
- Consumer Behavior in Brand Consumption and Identification
- Environmental Sustainability in Business
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- Customer Service Quality and Loyalty
Papers in
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- Consumer Behavior in Brand Consumption and Identification 3
- Environmental Sustainability in Business 2
- Securities Regulation and Market Practices 2
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- Corporate Identity and Reputation 4
- Co-authors
- Marie Adele Hughes (2 shared papers)Jagdish N. Sheth (3 shared papers)Gerald E. Hills (1 shared paper)David Martin Gardner (1 shared paper)Sumaria Mohan-Neill (1 shared paper)Renée A. Meyers (4 shared papers)Joy A. Becker (1 shared paper)James E. Fisher (3 shared papers)
- Journals
- Journal of Marketing (4 papers)Journal of Consumer Affairs (3 papers)Journal of Business Ethics (2 papers)Journal of Marketing Research (2 papers)Journal of Consumer Marketing (1 paper)
- Partner nations
- United States
In The Last Decade
Dennis E. Garrett
21 papers receiving 1.1k citations
Peers
Comparison fields: 5 of 89
- Marketing 585
- Organizational Behavior and Human Resource Management 434
- Tourism, Leisure and Hospitality Management 44
- Strategy and Management 391
- Communication 169
Countries citing papers authored by Dennis E. Garrett
This map shows the geographic impact of Dennis E. Garrett's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Dennis E. Garrett with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Dennis E. Garrett more than expected).
Fields of papers citing papers by Dennis E. Garrett
This network shows the impact of papers produced by Dennis E. Garrett. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Dennis E. Garrett. The network helps show where Dennis E. Garrett may publish in the future.
Co-authors
The 10 scholars most cited alongside Dennis E. Garrett, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 22 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 1990 | 388 | |
| 2 | 1987 | 190 | |
| 3 | 1995 | 162 | |
| 4 | 1990 | 137 | |
| 5 | 1987 | 90 | |
| 6 | 1990 | 67 | |
| 7 | 1989 | 49 | |
| 8 | 2010 | 32 | |
| 9 | 1999 | 29 | |
| 10 | 1987 | 24 | |
| 11 | The Effectiveness of Compensation Given to Complaining Consumers: Is More Better? | 1999 | 23 |
| 12 | 1996 | 21 | |
| 13 | Sex Differences and Consumer Complaints: Do Men and Women Communicate Differently When They Complain to Customer Service Representatives? | 1997 | 13 |
| 14 | 2007 | 8 | |
| 15 | Marketing Management : A Comprehensive Reader | 1986 | 7 |
| 16 | The Frequency and Distribution of Better Business Bureau Complaints: An Analysis Based on Exchange Transactions | 2004 | 6 |
| 17 | 2006 | 5 | |
| 18 | The effectiveness of marketing policy boycotts | 1985 | 4 |
| 19 | 1984 | 3 | |
| 20 | Consumers' Perceptions of the Usefulness of Company Complaint Information Provided by the Better Business Bureau | 1997 | 2 |
About Dennis E. Garrett
Dennis E. Garrett is a scholar working on Marketing, Strategy and Management, Information Systems and Management, Organizational Behavior and Human Resource Management and Communication, having authored 22 papers that have together received 1.3k indexed citations. Recurring topics across this work include Ethics in Business and Education (4 papers), Corporate Identity and Reputation (4 papers), Customer Service Quality and Loyalty (3 papers), Consumer Behavior in Brand Consumption and Identification (3 papers), Public Relations and Crisis Communication (2 papers), Psychology of Social Influence (2 papers), Environmental Sustainability in Business (2 papers) and Securities Regulation and Market Practices (2 papers). The work is most often cited by research in Marketing (585 citations), Organizational Behavior and Human Resource Management (434 citations), Tourism, Leisure and Hospitality Management (44 citations), Strategy and Management (391 citations) and Communication (169 citations). Dennis E. Garrett has collaborated with scholars based in United States. Frequent co-authors include Marie Adele Hughes, Jagdish N. Sheth, Gerald E. Hills, David Martin Gardner, Sumaria Mohan-Neill, Renée A. Meyers, Joy A. Becker, James E. Fisher, Walter Zinn and Mark J. Arnold. Their work appears in journals such as Journal of Marketing, Journal of Consumer Affairs, Journal of Business Ethics, Journal of Marketing Research and Journal of Consumer Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.