Services Marketing Quarterly

766 papers and 6.3k indexed citations i.

About

The 766 papers published in Services Marketing Quarterly in the last decades have received a total of 6.3k indexed citations. Papers published in Services Marketing Quarterly usually cover Organizational Behavior and Human Resource Management (361 papers), Marketing (323 papers) and Sociology and Political Science (224 papers) specifically the topics of Customer Service Quality and Loyalty (339 papers), Consumer Behavior in Brand Consumption and Identification (155 papers) and Consumer Retail Behavior Studies (137 papers). The most active scholars publishing in Services Marketing Quarterly are Uğur Yavaş, Alan D. Smith, Emin Babakus, Kenneth E. Clow and Osman M. Karatepe.

In The Last Decade

Fields of papers published in Services Marketing Quarterly

Since Specialization
EngineeringComputer SciencePhysics and AstronomyMathematicsEarth and Planetary SciencesEnergyEnvironmental ScienceMaterials ScienceChemical EngineeringChemistryAgricultural and Biological SciencesVeterinaryDecision SciencesArts and HumanitiesBusiness, Management and AccountingSocial SciencesPsychologyEconomics, Econometrics and FinanceHealth ProfessionsDentistryMedicineBiochemistry, Genetics and Molecular BiologyNeuroscienceNursingImmunology and MicrobiologyPharmacology, Toxicology and Pharmaceutics

This network shows the specialization of papers published in Services Marketing Quarterly. Nodes represent fields, and links connect fields that are likely to share authors.

Countries where authors publish in Services Marketing Quarterly

Since Specialization
Total citations of papers

This map shows the geographic distribution of research published in Services Marketing Quarterly. It shows the number of citations received by papers published by authors working in each country. You can also color the map by specialization and compare the number of papers published in Services Marketing Quarterly with the expected number of papers based on a country's size and research output (numbers larger than one mean the country's share of papers is larger than expected).

Rankless by CCL
2025