International Journal of Service Industry Management

479 papers and 41.8k indexed citations i.

About

The 479 papers published in International Journal of Service Industry Management in the last decades have received a total of 41.8k indexed citations. Papers published in International Journal of Service Industry Management usually cover Organizational Behavior and Human Resource Management (329 papers), Marketing (224 papers) and Management Information Systems (110 papers) specifically the topics of Customer Service Quality and Loyalty (303 papers), Consumer Retail Behavior Studies (115 papers) and Service and Product Innovation (82 papers). The most active scholars publishing in International Journal of Service Industry Management are Robert B. Johnston, Jochen Wirtz, Ko de Ruyter, Bo Edvardsson and Anna S. Mattila.

In The Last Decade

Fields of papers published in International Journal of Service Industry Management

Since Specialization
EngineeringComputer SciencePhysics and AstronomyMathematicsEarth and Planetary SciencesEnergyEnvironmental ScienceMaterials ScienceChemical EngineeringChemistryAgricultural and Biological SciencesVeterinaryDecision SciencesArts and HumanitiesBusiness, Management and AccountingSocial SciencesPsychologyEconomics, Econometrics and FinanceHealth ProfessionsDentistryMedicineBiochemistry, Genetics and Molecular BiologyNeuroscienceNursingImmunology and MicrobiologyPharmacology, Toxicology and Pharmaceutics

This network shows the specialization of papers published in International Journal of Service Industry Management. Nodes represent fields, and links connect fields that are likely to share authors.

Countries where authors publish in International Journal of Service Industry Management

Since Specialization
Total citations of papers

This map shows the geographic distribution of research published in International Journal of Service Industry Management. It shows the number of citations received by papers published by authors working in each country. You can also color the map by specialization and compare the number of papers published in International Journal of Service Industry Management with the expected number of papers based on a country's size and research output (numbers larger than one mean the country's share of papers is larger than expected).

Rankless by CCL
2025