Pierre Eiglier
Impact in
- Marketing top 5%
- Service and Product Innovation
- Consumer Retail Behavior Studies
- Marketing and Advertising Strategies
- Consumer Behavior in Brand Consumption and Identification
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- Customer Service Quality and Loyalty
Papers in
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- Customer Service Quality and Loyalty 10
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- Service and Product Innovation 6
- Marketing and Advertising Strategies 2
- Co-authors
- Éric Langeard (8 shared papers)Christopher H. Lovelock (1 shared paper)Robert F. Young (1 shared paper)John Bateson (1 shared paper)Grady D. Bruce (1 shared paper)Alejandro Mollá Descals (1 shared paper)Ale Smidts (1 shared paper)Sylvie Llosa (1 shared paper)
- Journals
- Journal of Marketing (1 paper)Revue d économie industrielle (1 paper)Décisions Marketing (2 papers)HAL (Le Centre pour la Communication Scientifique Directe) (1 paper)Sage eBooks (1 paper)
- Partner nations
- France
In The Last Decade
Pierre Eiglier
10 papers receiving 297 citations
Peers
Comparison fields: 5 of 57
- Marketing 174
- Organizational Behavior and Human Resource Management 174
- Management Information Systems 34
- Strategy and Management 49
- Business and International Management 2
Countries citing papers authored by Pierre Eiglier
This map shows the geographic impact of Pierre Eiglier's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pierre Eiglier with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pierre Eiglier more than expected).
Fields of papers citing papers by Pierre Eiglier
This network shows the impact of papers produced by Pierre Eiglier. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pierre Eiglier. The network helps show where Pierre Eiglier may publish in the future.
Co-authors
The 8 scholars most cited alongside Pierre Eiglier, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | Servuction : le marketing des services | 1987 | 179 |
| 2 | 1978 | 104 | |
| 3 | 2006 | 31 | |
| 4 | 1994 | 18 | |
| 5 | Servucción: el marketing de servicios | 1990 | 14 |
| 6 | Marketing et stratégie des services | 2004 | 10 |
| 7 | How waiting affects customer Satisfaction with the Service: the Role of Subjective Variables | 1994 | 7 |
| 8 | La logique services: marketing et stratégies | 2010 | 4 |
| 9 | 1988 | 3 | |
| 10 | La qualité de services | 1989 | 2 |
| 11 | 1994 | 0 | |
| 12 | 2012 | 0 |
About Pierre Eiglier
Pierre Eiglier is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Demography, Education and Nuclear Energy and Engineering, having authored 12 papers that have together received 372 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (10 papers), Service and Product Innovation (6 papers), Marketing and Advertising Strategies (2 papers), Service-Learning and Community Engagement (1 paper) and Tourism, Volunteerism, and Development (1 paper). The work is most often cited by research in Marketing (174 citations), Organizational Behavior and Human Resource Management (174 citations), Management Information Systems (34 citations), Strategy and Management (49 citations) and Business and International Management (2 citations). Pierre Eiglier has collaborated with scholars based in France. Frequent co-authors include Éric Langeard, Christopher H. Lovelock, Robert F. Young, John Bateson, Grady D. Bruce, Alejandro Mollá Descals, Ale Smidts and Sylvie Llosa. Their work appears in journals such as Journal of Marketing, Revue d économie industrielle, Décisions Marketing, HAL (Le Centre pour la Communication Scientifique Directe) and Sage eBooks.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.