Mark R. Testa
Impact in
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- Hospitality and Tourism Education
- Human Factors and Ergonomics top 1%
- Employee Performance and Management
Papers in
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- Job Satisfaction and Organizational Behavior 8
- Customer Service Quality and Loyalty 4
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- Leadership and Management in Organizations 7
- Co-authors
- Lori J. Sipe (9 shared papers)Stephen L. Mueller (2 shared papers)Anisya S. Thomas (1 shared paper)John Michael Williams (1 shared paper)Mark G. Ehrhart (1 shared paper)
- Journals
- International Journal of Hospitality Management (4 papers)Leadership & Organization Development Journal (2 papers)Tourism and Hospitality Research (1 paper)Journal of Hospitality Marketing & Management (1 paper)Journal of Hospitality & Tourism Research (1 paper)
- Partner nations
- United States
In The Last Decade
Mark R. Testa
27 papers receiving 727 citations
Peers
Comparison fields: 5 of 54
- Tourism, Leisure and Hospitality Management 90
- Human Factors and Ergonomics 179
- Organizational Behavior and Human Resource Management 441
- Strategy and Management 113
- Leadership and Management 10
Countries citing papers authored by Mark R. Testa
This map shows the geographic impact of Mark R. Testa's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mark R. Testa with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mark R. Testa more than expected).
Fields of papers citing papers by Mark R. Testa
This network shows the impact of papers produced by Mark R. Testa. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mark R. Testa. The network helps show where Mark R. Testa may publish in the future.
Co-authors
The 5 scholars most cited alongside Mark R. Testa, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 27 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2001 | 231 | |
| 2 | 2011 | 107 | |
| 3 | 2017 | 73 | |
| 4 | 2008 | 61 | |
| 5 | 1999 | 57 | |
| 6 | 2002 | 42 | |
| 7 | 2006 | 31 | |
| 8 | 1998 | 28 | |
| 9 | 1998 | 24 | |
| 10 | 2006 | 24 | |
| 11 | Cultural Fit and Job Satisfaction in a Global Service Environment | 2003 | 23 |
| 12 | 2004 | 20 | |
| 13 | 2002 | 17 | |
| 14 | WHAT IS INNOVATION IN THE HOSPITALITY AND TOURISM MARKETPLACE? A SUGGESTED RESEARCH FRAMEWORK AND OUTPUTS TYPOLOGY | 2009 | 17 |
| 15 | 2009 | 16 | |
| 16 | 2001 | 15 | |
| 17 | 2001 | 14 | |
| 18 | Customer Satisfaction, Quality in Cruise Industry | 2002 | 14 |
| 19 | 2013 | 13 | |
| 20 | 2005 | 11 |
About Mark R. Testa
Mark R. Testa is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management, Transportation, Tourism, Leisure and Hospitality Management and Anthropology, having authored 27 papers that have together received 857 indexed citations. Recurring topics across this work include Job Satisfaction and Organizational Behavior (8 papers), Leadership and Management in Organizations (7 papers), Global and Cross-Cultural Management (5 papers), Customer Service Quality and Loyalty (4 papers), Cruise Tourism Development and Management (4 papers), Hospitality and Tourism Education (3 papers), International Student and Expatriate Challenges (2 papers) and Psychometric Methodologies and Testing (2 papers). The work is most often cited by research in Tourism, Leisure and Hospitality Management (90 citations), Human Factors and Ergonomics (179 citations), Organizational Behavior and Human Resource Management (441 citations), Strategy and Management (113 citations) and Leadership and Management (10 citations). Mark R. Testa has collaborated with scholars based in United States. Frequent co-authors include Lori J. Sipe, Stephen L. Mueller, Anisya S. Thomas, John Michael Williams and Mark G. Ehrhart. Their work appears in journals such as International Journal of Hospitality Management, Leadership & Organization Development Journal, Tourism and Hospitality Research, Journal of Hospitality Marketing & Management and Journal of Hospitality & Tourism Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.