John Gerdes
Impact in
- Marketing top 1%
- Consumer Behavior in Brand Consumption and Identification
- Sharing Economy and Platforms
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- Customer Service Quality and Loyalty
Papers in
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- Digital Marketing and Social Media 12
- Diverse Aspects of Tourism Research 3
- Co-authors
- Muzaffer Uysal (1 shared paper)Zvi Schwartz (1 shared paper)Zheng Xiang (1 shared paper)Betsy Bender Stringam (10 shared papers)Michael Ettredge (2 shared papers)Gilbert G. Karuga (1 shared paper)Bezalel Gavish (5 shared papers)Dawn VanLeeuwen (1 shared paper)
- Journals
- Communications of the ACM (3 papers)Journal of the Association for Information Systems (3 papers)Decision Support Systems (2 papers)Electronic Commerce Research (2 papers)Cornell Hospitality Quarterly (1 paper)
- Partner nations
- United StatesCanadaEgypt
In The Last Decade
John Gerdes
37 papers receiving 1.5k citations
John Gerdes's Hit Papers
Peers
Comparison fields: 5 of 101
- Marketing 545
- Organizational Behavior and Human Resource Management 417
- Information Systems and Management 224
- Sociology and Political Science 1.0k
- Tourism, Leisure and Hospitality Management 35
Countries citing papers authored by John Gerdes
This map shows the geographic impact of John Gerdes's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by John Gerdes with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites John Gerdes more than expected).
Fields of papers citing papers by John Gerdes
This network shows the impact of papers produced by John Gerdes. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by John Gerdes. The network helps show where John Gerdes may publish in the future.
Co-authors
The 25 scholars most cited alongside John Gerdes, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 38 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | What can big data and text analytics tell us about hotel guest experience and satisfaction? Hit paper breakdown → | 2014 | 743 |
| 2 | 2005 | 207 | |
| 3 | 2010 | 191 | |
| 4 | 2010 | 79 | |
| 5 | 1998 | 46 | |
| 6 | 2008 | 38 | |
| 7 | 2002 | 28 | |
| 8 | 1997 | 27 | |
| 9 | 2020 | 27 | |
| 10 | 2010 | 26 | |
| 11 | 1978 | 24 | |
| 12 | 2004 | 23 | |
| 13 | 2008 | 23 | |
| 14 | 2019 | 22 | |
| 15 | 2005 | 21 | |
| 16 | 2003 | 21 | |
| 17 | 2018 | 19 | |
| 18 | 1995 | 18 | |
| 19 | 2007 | 12 | |
| 20 | 2021 | 11 |
About John Gerdes
John Gerdes is a scholar working on Sociology and Political Science, Information Systems, Marketing, Organizational Behavior and Human Resource Management and Information Systems and Management, having authored 38 papers that have together received 1.7k indexed citations. Recurring topics across this work include Digital Marketing and Social Media (12 papers), Customer Service Quality and Loyalty (9 papers), Technology Adoption and User Behaviour (5 papers), Consumer Behavior in Brand Consumption and Identification (5 papers), Knowledge Management and Sharing (3 papers), Diverse Aspects of Tourism Research (3 papers), Team Dynamics and Performance (3 papers) and Business Process Modeling and Analysis (2 papers). The work is most often cited by research in Marketing (545 citations), Organizational Behavior and Human Resource Management (417 citations), Information Systems and Management (224 citations), Sociology and Political Science (1.0k citations) and Tourism, Leisure and Hospitality Management (35 citations). John Gerdes has collaborated with scholars based in United States, Canada and Egypt. Frequent co-authors include Muzaffer Uysal, Zvi Schwartz, Zheng Xiang, Betsy Bender Stringam, Michael Ettredge, Gilbert G. Karuga, Bezalel Gavish, Dawn VanLeeuwen, Robert G. Brookshire and Fang Meng. Their work appears in journals such as Communications of the ACM, Journal of the Association for Information Systems, Decision Support Systems, Electronic Commerce Research and Cornell Hospitality Quarterly.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.