Beth A. Walker
Impact in
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Marketing top 5%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
- Customer churn and segmentation
- Consumer Market Behavior and Pricing
Papers in
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- Customer churn and segmentation 4
- Environmental Sustainability in Business 2
- Consumer Behavior in Brand Consumption and Identification 2
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- Customer Service Quality and Loyalty 7
- Co-authors
- Michael D. Hutt (8 shared papers)Ajith Suresh Kumar (2 shared papers)Michelle D. Steward (2 shared papers)Ruth N. Bolton (4 shared papers)Crina O. Tarasi (5 shared papers)Peter H. Reingen (1 shared paper)Mark B. Houston (1 shared paper)Gary L. Frankwick (1 shared paper)
- Journals
- Journal of Marketing (3 papers)Journal of Marketing Research (2 papers)Journal of Business and Industrial Marketing (2 papers)Journal of the Academy of Marketing Science (1 paper)Energy Efficiency (1 paper)
- Partner nations
- United StatesAustraliaFrance
In The Last Decade
Beth A. Walker
24 papers receiving 378 citations
Peers
Comparison fields: 5 of 78
- Organizational Behavior and Human Resource Management 203
- Marketing 156
- Strategy and Management 145
- Management of Technology and Innovation 46
- Business and International Management 11
Countries citing papers authored by Beth A. Walker
This map shows the geographic impact of Beth A. Walker's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Beth A. Walker with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Beth A. Walker more than expected).
Fields of papers citing papers by Beth A. Walker
This network shows the impact of papers produced by Beth A. Walker. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Beth A. Walker. The network helps show where Beth A. Walker may publish in the future.
Co-authors
The 25 scholars most cited alongside Beth A. Walker, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 24 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2009 | 89 | |
| 2 | 2011 | 74 | |
| 3 | 2001 | 64 | |
| 4 | 1994 | 40 | |
| 5 | 2013 | 26 | |
| 6 | 2006 | 23 | |
| 7 | 2016 | 21 | |
| 8 | 2009 | 19 | |
| 9 | 1992 | 11 | |
| 10 | 2015 | 10 | |
| 11 | 2015 | 9 | |
| 12 | 1993 | 7 | |
| 13 | 1975 | 7 | |
| 14 | Reconceptualizing Comparative Advertising: a Framework and Theory of Effects | 1991 | 4 |
| 15 | Is the owner the business? Internal influences on e-commerce adoption in small businesses | 2004 | 3 |
| 16 | 2016 | 2 | |
| 17 | Susceptibility to hyperinsulinaemia and fatty liver with loss of 5alpha-reductase 1 occurs in rats and mice and is not androgen dependent | 2009 | 2 |
| 18 | New Perspectives For Self-Research | 1992 | 1 |
| 19 | FarmLime Project Summary Report | 2003 | 1 |
| 20 | 2012 | 1 |
About Beth A. Walker
Beth A. Walker is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Strategy and Management, Communication and Management, Monitoring, Policy and Law, having authored 24 papers that have together received 418 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (7 papers), Customer churn and segmentation (4 papers), Knowledge Management and Sharing (2 papers), Environmental Education and Sustainability (2 papers), Innovation and Knowledge Management (2 papers), Environmental Sustainability in Business (2 papers), Consumer Behavior in Brand Consumption and Identification (2 papers) and Financial Reporting and Valuation Research (1 paper). The work is most often cited by research in Organizational Behavior and Human Resource Management (203 citations), Marketing (156 citations), Strategy and Management (145 citations), Management of Technology and Innovation (46 citations) and Business and International Management (11 citations). Beth A. Walker has collaborated with scholars based in United States, Australia and France. Frequent co-authors include Michael D. Hutt, Ajith Suresh Kumar, Michelle D. Steward, Ruth N. Bolton, Crina O. Tarasi, Peter H. Reingen, Mark B. Houston, Gary L. Frankwick, James C. Ward and Janice Redmond. Their work appears in journals such as Journal of Marketing, Journal of Marketing Research, Journal of Business and Industrial Marketing, Journal of the Academy of Marketing Science and Energy Efficiency.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.