International Journal of Electronic Customer Relationship Management

237 papers and 1.1k indexed citations i.

About

The 237 papers published in International Journal of Electronic Customer Relationship Management in the last decades have received a total of 1.1k indexed citations. Papers published in International Journal of Electronic Customer Relationship Management usually cover Organizational Behavior and Human Resource Management (117 papers), Information Systems and Management (94 papers) and Marketing (80 papers) specifically the topics of Customer Service Quality and Loyalty (113 papers), Technology Adoption and User Behaviour (92 papers) and Digital Marketing and Social Media (64 papers). The most active scholars publishing in International Journal of Electronic Customer Relationship Management are Arsalan Najmi, Abbas Keramati, Syed Ali Raza, Pankaj M. Madhani and Emad Abu-Shanab.

In The Last Decade

Fields of papers published in International Journal of Electronic Customer Relationship Management

Since Specialization
EngineeringComputer SciencePhysics and AstronomyMathematicsEarth and Planetary SciencesEnergyEnvironmental ScienceMaterials ScienceChemical EngineeringChemistryAgricultural and Biological SciencesVeterinaryDecision SciencesArts and HumanitiesBusiness, Management and AccountingSocial SciencesPsychologyEconomics, Econometrics and FinanceHealth ProfessionsDentistryMedicineBiochemistry, Genetics and Molecular BiologyNeuroscienceNursingImmunology and MicrobiologyPharmacology, Toxicology and Pharmaceutics

Countries where authors publish in International Journal of Electronic Customer Relationship Management

Since Specialization
Total citations of papers
Rankless by CCL
2025