Richard E. Plank
About
Richard E. Plank has authored 57 papers that have received a total of 1.6k indexed citations.
This includes 25 papers in Organizational Behavior and Human Resource Management, 17 papers in Sociology and Political Science and 17 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (21 papers), Consumer Behavior in Brand Consumption and Identification (11 papers) and Management and Marketing Education (10 papers). Richard E. Plank is often cited by papers focused on Customer Service Quality and Loyalty (21 papers), Consumer Behavior in Brand Consumption and Identification (11 papers) and Management and Marketing Education (10 papers) and collaborates with scholars based in United States, Latvia and Cambodia. Richard E. Plank's co-authors include David A. Reid, Stephen J. Newell, Ellen Bolman Pullins, Larry Chiagouris and Bruce G. Ferrin and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Journal of the Academy of Marketing Science.
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