John Ensor

24 papers and 359 indexed citations i.

John Ensor has authored 24 papers that have received a total of 359 indexed citations. This includes 8 papers in Sociology and Political Science, 7 papers in Organizational Behavior and Human Resource Management and 7 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Sport and Mega-Event Impacts (3 papers) and Digital Marketing and Social Media (3 papers). John Ensor is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Sport and Mega-Event Impacts (3 papers) and Digital Marketing and Social Media (3 papers) and collaborates with scholars based in United Kingdom, United States and The Netherlands. John Ensor's co-authors include Maktoba Omar, Jane Ali‐Knight, Martin Robertson, Julie Tinson and Robert L. Williams and has published in prestigious journals such as Tourism Management, Journal of Retailing and Consumer Services and Journal of Consumer Behaviour.