Jaylan Azer
Impact in
- Marketing top 5%
- Consumer Behavior in Brand Consumption and Identification
- Service and Product Innovation
- Consumer Retail Behavior Studies
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- Customer Service Quality and Loyalty
Papers in
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- Digital Marketing and Social Media 11
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- Customer Service Quality and Loyalty 6
- Co-authors
- Matthew Alexander (7 shared papers)Lorena Blasco‐Arcas (2 shared papers)Chatura Ranaweera (2 shared papers)Paul Harrigan (1 shared paper)Ross Tinsley (1 shared paper)Babak Taheri (1 shared paper)Thomas Boysen Anker (1 shared paper)Kalliopi Chatzipanagiotou (1 shared paper)
- Journals
- Journal of Business Research (4 papers)Journal of Service Research (2 papers)Journal of Services Marketing (1 paper)Journal of Marketing Management (1 paper)Journal of service management (1 paper)
- Partner nations
- United KingdomCanadaSpain
In The Last Decade
Jaylan Azer
13 papers receiving 284 citations
Peers
Comparison fields: 5 of 48
- Marketing 145
- Organizational Behavior and Human Resource Management 99
- Information Systems and Management 60
- Communication 37
- Sociology and Political Science 232
Countries citing papers authored by Jaylan Azer
This map shows the geographic impact of Jaylan Azer's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jaylan Azer with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jaylan Azer more than expected).
Fields of papers citing papers by Jaylan Azer
This network shows the impact of papers produced by Jaylan Azer. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jaylan Azer. The network helps show where Jaylan Azer may publish in the future.
Co-authors
The 11 scholars most cited alongside Jaylan Azer, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2020 | 64 | |
| 2 | 2018 | 55 | |
| 3 | 2021 | 49 | |
| 4 | 2022 | 29 | |
| 5 | 2020 | 25 | |
| 6 | 2023 | 17 | |
| 7 | 2022 | 17 | |
| 8 | 2022 | 14 | |
| 9 | 2023 | 8 | |
| 10 | 2021 | 4 | |
| 11 | 2024 | 3 | |
| 12 | 2015 | 3 | |
| 13 | Negatively-valenced Customer Engagement Behavior: Forms and Drivers | 2017 | 2 |
About Jaylan Azer
Jaylan Azer is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management, Marketing, Information Systems and Management and Communication, having authored 13 papers that have together received 290 indexed citations. Recurring topics across this work include Digital Marketing and Social Media (11 papers), Customer Service Quality and Loyalty (6 papers), Technology Adoption and User Behaviour (3 papers), Sharing Economy and Platforms (2 papers), Consumer Behavior in Brand Consumption and Identification (2 papers), Public Relations and Crisis Communication (2 papers), Media Studies and Communication (1 paper) and Gender, Feminism, and Media (1 paper). The work is most often cited by research in Marketing (145 citations), Organizational Behavior and Human Resource Management (99 citations), Information Systems and Management (60 citations), Communication (37 citations) and Sociology and Political Science (232 citations). Jaylan Azer has collaborated with scholars based in United Kingdom, Canada and Spain. Frequent co-authors include Matthew Alexander, Lorena Blasco‐Arcas, Chatura Ranaweera, Paul Harrigan, Ross Tinsley, Babak Taheri, Thomas Boysen Anker, Kalliopi Chatzipanagiotou, M.S. Balaji and Chandana Hewege. Their work appears in journals such as Journal of Business Research, Journal of Service Research, Journal of Services Marketing, Journal of Marketing Management and Journal of service management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.