Ja‐Shen Chen

53 papers and 2.1k indexed citations i.

Ja‐Shen Chen has authored 53 papers that have received a total of 2.1k indexed citations. This includes 26 papers in Organizational Behavior and Human Resource Management, 24 papers in Marketing and 24 papers in Information Systems and Management. The topics of these papers are Technology Adoption and User Behaviour (24 papers), Customer Service Quality and Loyalty (24 papers) and Digital Marketing and Social Media (20 papers). Ja‐Shen Chen is often cited by papers focused on Technology Adoption and User Behaviour (24 papers), Customer Service Quality and Loyalty (24 papers) and Digital Marketing and Social Media (20 papers) and collaborates with scholars based in Taiwan, United States and China. Ja‐Shen Chen's co-authors include Hung‐Tai Tsou, Russell K.H. Ching, Cindy Yunhsin Chou, Hung Tai Tsou and Bou‐Wen Lin and has published in prestigious journals such as European Journal of Operational Research, Journal of the Operational Research Society and Technological Forecasting and Social Change.