James F. Devlin
Impact in
- Marketing top 1%
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
-
- Customer Service Quality and Loyalty
Papers in
-
- Customer Service Quality and Loyalty 34
- Marketing 28
- Consumer Behavior in Brand Consumption and Identification 18
- Consumer Retail Behavior Studies 16
- Consumer Market Behavior and Pricing 4
- Co-authors
- Christine Ennew (13 shared papers)Philip Gerrard (4 shared papers)John Cunningham (1 shared paper)Harjit Sekhon (7 shared papers)Sally McKechnie (8 shared papers)Husni Kharouf (1 shared paper)Sanjit Kumar Roy (6 shared papers)Andrew Smith (3 shared papers)
- Journals
- Journal of Marketing Management (9 papers)Service Industries Journal (6 papers)European Journal of Marketing (5 papers)Journal of Strategic Marketing (3 papers)Journal of Business Research (3 papers)
- Partner nations
- United KingdomAustraliaSingapore
In The Last Decade
James F. Devlin
54 papers receiving 1.6k citations
Peers
Comparison fields: 5 of 76
- Marketing 788
- Organizational Behavior and Human Resource Management 793
- Information Systems and Management 498
- Accounting 394
- Strategy and Management 329
Countries citing papers authored by James F. Devlin
This map shows the geographic impact of James F. Devlin's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by James F. Devlin with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites James F. Devlin more than expected).
Fields of papers citing papers by James F. Devlin
This network shows the impact of papers produced by James F. Devlin. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by James F. Devlin. The network helps show where James F. Devlin may publish in the future.
Co-authors
The 19 scholars most cited alongside James F. Devlin, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 55 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2006 | 218 | |
| 2 | 2014 | 150 | |
| 3 | 1995 | 112 | |
| 4 | 2005 | 98 | |
| 5 | 2002 | 79 | |
| 6 | 2002 | 67 | |
| 7 | 2002 | 66 | |
| 8 | 2017 | 62 | |
| 9 | 2001 | 56 | |
| 10 | 1997 | 54 | |
| 11 | 1998 | 52 | |
| 12 | 2012 | 52 | |
| 13 | 2004 | 45 | |
| 14 | 2004 | 44 | |
| 15 | 1995 | 40 | |
| 16 | 2015 | 35 | |
| 17 | 2015 | 32 | |
| 18 | 2007 | 31 | |
| 19 | 2018 | 31 | |
| 20 | 2004 | 30 |
About James F. Devlin
James F. Devlin is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Strategy and Management, Sociology and Political Science and Information Systems and Management, having authored 55 papers that have together received 1.8k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (34 papers), Consumer Behavior in Brand Consumption and Identification (18 papers), Consumer Retail Behavior Studies (16 papers), Technology Adoption and User Behaviour (8 papers), Islamic Finance and Banking Studies (5 papers), Corporate Identity and Reputation (4 papers), Consumer Market Behavior and Pricing (4 papers) and Digital Marketing and Social Media (4 papers). The work is most often cited by research in Marketing (788 citations), Organizational Behavior and Human Resource Management (793 citations), Information Systems and Management (498 citations), Accounting (394 citations) and Strategy and Management (329 citations). James F. Devlin has collaborated with scholars based in United Kingdom, Australia and Singapore. Frequent co-authors include Christine Ennew, Philip Gerrard, John Cunningham, Harjit Sekhon, Sally McKechnie, Husni Kharouf, Sanjit Kumar Roy, Andrew Smith, Prithwiraj Nath and Sarwar M. Azhar. Their work appears in journals such as Journal of Marketing Management, Service Industries Journal, European Journal of Marketing, Journal of Strategic Marketing and Journal of Business Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.