Steve Worthington

58 papers and 614 indexed citations i.

Steve Worthington has authored 58 papers that have received a total of 614 indexed citations. This includes 25 papers in Marketing, 24 papers in Organizational Behavior and Human Resource Management and 18 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (23 papers), Consumer Retail Behavior Studies (18 papers) and Digital Platforms and Economics (10 papers). Steve Worthington is often cited by papers focused on Customer Service Quality and Loyalty (23 papers), Consumer Retail Behavior Studies (18 papers) and Digital Platforms and Economics (10 papers) and collaborates with scholars based in United Kingdom, Australia and China. Steve Worthington's co-authors include Suzanne Horne, Rebekah Russell‐Bennett, Charmine E. J. Härtel, Mark Durkin and James F. Devlin and has published in prestigious journals such as Journal of Business Ethics, European Journal of Marketing and Journal of Retailing and Consumer Services.