Firdaus Abdullah
Impact in
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- Customer Service Quality and Loyalty
-
- Technology Adoption and User Behaviour
Papers in
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- Customer Service Quality and Loyalty 16
- Marketing 12
- Consumer Retail Behavior Studies 7
- Consumer Behavior in Brand Consumption and Identification 5
- Co-authors
- Jamil Hamali (12 shared papers)Boo Ho Voon (8 shared papers)Paul M. Colombani (2 shared papers)David C. Chang (2 shared papers)Nagarajah Lee (3 shared papers)Rosemary Nabaweesi (1 shared paper)Kathryn D. Anderson (1 shared paper)Meghan A. Arnold (1 shared paper)
- Journals
- International Journal of Quality & Reliability Management (2 papers)Quality Assurance in Education (1 paper)International Journal of Consumer Studies (1 paper)International Journal of Research & Method in Education (1 paper)Journal of Perinatology (1 paper)
- Partner nations
- MalaysiaUnited StatesIndonesia
In The Last Decade
Firdaus Abdullah
37 papers receiving 1.3k citations
Peers
Comparison fields: 5 of 104
- Organizational Behavior and Human Resource Management 869
- Information Systems and Management 254
- Strategy and Management 471
- Marketing 236
- Management of Technology and Innovation 139
Countries citing papers authored by Firdaus Abdullah
This map shows the geographic impact of Firdaus Abdullah's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Firdaus Abdullah with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Firdaus Abdullah more than expected).
Fields of papers citing papers by Firdaus Abdullah
This network shows the impact of papers produced by Firdaus Abdullah. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Firdaus Abdullah. The network helps show where Firdaus Abdullah may publish in the future.
Co-authors
The 25 scholars most cited alongside Firdaus Abdullah, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 46 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2005 | 421 | |
| 2 | 2006 | 332 | |
| 3 | 2005 | 159 | |
| 4 | 2006 | 140 | |
| 5 | 2006 | 96 | |
| 6 | 2011 | 81 | |
| 7 | 2009 | 61 | |
| 8 | 2009 | 44 | |
| 9 | 2014 | 35 | |
| 10 | 2016 | 32 | |
| 11 | 2017 | 30 | |
| 12 | 2008 | 23 | |
| 13 | 2016 | 23 | |
| 14 | Radical Malay politics: Its origins and early development | 1985 | 15 |
| 15 | 2013 | 9 | |
| 16 | 2009 | 9 | |
| 17 | 2016 | 7 | |
| 18 | 2020 | 7 | |
| 19 | 2013 | 6 | |
| 20 | IDENTIFYING AND VALIDATING DIMENSIONS OF SERVICE QUALITY FOR THE BANKING INDUSTRY IN MALAYSIA | 2010 | 5 |
About Firdaus Abdullah
Firdaus Abdullah is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Sociology and Political Science, Strategy and Management and Accounting, having authored 46 papers that have together received 1.6k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (16 papers), Halal products and consumer behavior (10 papers), Islamic Finance and Banking Studies (10 papers), Consumer Retail Behavior Studies (7 papers), Consumer Behavior in Brand Consumption and Identification (5 papers), Organizational Leadership and Management Strategies (4 papers), Technology Adoption and User Behaviour (4 papers) and Patient Satisfaction in Healthcare (3 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (869 citations), Information Systems and Management (254 citations), Strategy and Management (471 citations), Marketing (236 citations) and Management of Technology and Innovation (139 citations). Firdaus Abdullah has collaborated with scholars based in Malaysia, United States and Indonesia. Frequent co-authors include Jamil Hamali, Boo Ho Voon, Paul M. Colombani, David C. Chang, Nagarajah Lee, Rosemary Nabaweesi, Kathryn D. Anderson, Meghan A. Arnold, Anne Fischer and Henry T. Lau. Their work appears in journals such as International Journal of Quality & Reliability Management, Quality Assurance in Education, International Journal of Consumer Studies, International Journal of Research & Method in Education and Journal of Perinatology.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.